How To Turn Off SAP On Samsung TV In Seconds: We Did The Research

RobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying purchases.

I have been using my Samsung TV for about 3 years now, and when my mother-in-law had come to stay with us she would use the TV in the afternoon.

She wanted to watch the programs in Spanish as that is her native language, but since I didn’t want to add more channels to my already existing pack, I searched the internet and came across an option called SAP (Secondary Audio Programming).

This feature works on most modern Samsung TVs and older models and is a very useful feature in similar scenarios.

I turned SAP on and sure enough, many of the channels supported Spanish as an alternate language.

Two weeks later after my mother-in-law left, I sat down to watch something and realized that the SAP setting was causing issues with the programs that I watch.

However, I did not know how to turn the setting off. So, I decided to do some digging and after some research, I found several ways of solving this issue.

To turn off SAP, simply navigate to Settings>>General>>Accessibility>>Video Description and turn it off to switch off SAP. On older models, it is labeled as SAP and not Video Description.

Additionally, I’ll also discuss how to turn off SAP from a Digital Television Adapter as many people use DTA’s rather than have a direct cable or antenna.

What is SAP on a Samsung TV?

This is a feature that usually exists on TVs that are connected via an antenna or direct cable. It generally isn’t supported by set-top boxes.

Essentially, SAP allows users to view programs in languages other than the native language during the recording of the program.

For example, you will be able to view certain movies and entertainment channels in Latin American languages if you prefer it that way.

However, there are times when having this feature on can cause issues with some channels not playing audio in the correct language.

So, let’s move on to the next step and see how to turn the setting off.

How to Turn Off SAP on a Samsung Smart TV

To turn off SAP on your Samsung Smart TV,

• Click on the Home button on your Samsung TV remote.
• Navigate to ‘Settings’ and click on ‘General’.
• Search for ‘Accessibility’ and proceed to click on ‘Video Description.

If this setting is turned on, simply click on it to turn it off. On newer Samsung TVs SAP is labeled as video description, so turning off this setting will switch off SAP.

How to Turn Off SAP on a Non-Smart Samsung TV

If you own an older model of Samsung TV that doesn’t support smart features, it’s a slightly different method to turn off SAP.

For non-smart Samsung TVs,

• Click the Menu button on the TV remote.
• From this menu, navigate and look for ‘Audio Options’.
• Scroll down to the bottom of the menu to find SAP settings.

Now, you can simply click on the slider to turn off the SAP setting on your non-smart Samsung TV.

How to Turn SAP Back On on a Samsung TV

If for some reason you may need to turn on SAP for other people that are using the TV, you can use the same steps as mentioned above depending on whether your TV is a smart or non-smart model.

However, as mentioned earlier, this may cause issues on certain channels, so make sure to turn it off after the previous user has finished watching their program.

How to Turn Off SAP on a DTA

If you are using your Samsung TV connected to a DTA (Digital Television Adapter), you will need to turn off SAP on the DTA itself rather than on the TV.

However, just to be safe, make sure you’ve turned off SAP on your TV as well.

To turn off SAP on a DTA,

• Click the Menu button on your DTA remote.
• Search for Language or Audio options and open it.
• Look for a setting called ‘Audio Language Options’.
• Select the ‘Primary Option’ and click on it to turn it off.

This will turn off SAP on your DTA and allow shows to be viewed in their native language.

Contact Support

Sometimes even after changing all these options, you might still have issues with SAP playing the wrong audio.

If that is the case, then your best and easiest option is to contact Samsung Customer Support and let them know your issue.

They will be able to diagnose the issue on their end and provide a quick solution.

However, if the issue is not with your TV, then you might need to contact your cable or satellite TV provider and see if there is an issue on their end that is causing the problem.

Conclusion

SAP is a really useful feature for people who want to watch programs in languages other than English.

But this can be an issue for English speakers as having this setting on tends to cause issues with certain programs or channels and doesn’t allow you to view it in English unless the setting is turned off.

So, it really comes down to user preference and if you live in a household where some people prefer native language programs over English, just remember to turn off the setting once they are done and it should cause no issues to your viewing experience.

You May Also Enjoy Reading

• Samsung TV Internet Browser Not Working: What do I do?
• Samsung TV Won’t Connect to Wi-Fi: How to Fix in minutes
• Alexa Can’t Turn On My Samsung TV: How to Fix in minutes
• Does Samsung TV Work with HomeKit? How To Connect

Frequently Asked Questions

Where is the SAP button on my Samsung TV remote?

The SAP settings can be found under Settings>>General>>Accessibility>>Video Description.

Turn off the Video description to turn off SAP. There is no button on the remote to directly turn it off.

Where is the SAP setting on Samsung TV?

For older models, Settings>>Audio Options>>SAP. For newer smart TV models, Settings>>General>> Accessibility>>Video Description

How do I turn off Audio Description on Samsung?

Navigate to Setting>>General>>Accessibility>>Voice Guide. Turn off the voice guide to switch off the audio description.