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HP Instant Ink FAQs HP Instant Ink FAQs

Looking for answers? See below for everything you need to know about HP Instant Ink.

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Plans

How do I pick a plan?

The best plan is based on your usage. If you don’t know how much you print, no problem, you can change or cancel your plan at any time, at no extra cost. Your dashboard in the HP app5 will help you keep track of the number of pages you’ve printed for the month. The average family uses the 100 page plan and the average small business uses the 700 page plan.

How much is HP Instant Ink?

We have plans to match all printing needs. Plans start at $1.79 for 15 pages per month and go up to $31.99 for 700 pages per month with our Ink Plans. All plans include ink, shipping and prepaid recycling.

Do you save money with HP Instant Ink?

Most customers save with HP Instant Ink versus standard Original HP Ink cartridges. Many customers save up to 50%1 on ink.

Is HP Instant Ink a good value?

Yes, most customers save up to 50%1 HP Instant ink cartridges hold more ink, use less packaging, and ship automatically, bringing down costs for HP, so we can pass the savings on to you.

Subscription & account

What do I need to sign up?

An HP printer that is compatible with this service.
An Internet connection for your printer.
A valid email address.
A valid payment method (for billing purposes): Credit card, direct debit, PayPal or HP Instant Ink Prepaid card*. *Not all payment methods may be available in all countries.

How soon will I get my ink?

You will receive your ink within 7-10 days of registering. Once enrolled, you’ll receive a Welcome Kit delivered to your door. The ink cartridge you receive is special and only works with HP Instant Ink. Your next shipment of ink will be sent only when ink levels are low, not monthly. No need to worry, because your printer drops us a note and your next set of cartridges will be automatically dispatched.3 Simply return the old cartridges with prepaid recycling.

Is HP Instant Ink worth It?

Yes, HP Instant Ink customers are some of our happiest customers and we have over 5000, five-star reviews.8 With Instant Ink you will always have ink when you need it. Ink is delivered automatically3 when you run low, not necessarily every month. Most customers save on ink and many save up to 50%1 versus buying traditional ink cartridges. Instant ink cartridges hold more ink, use less packaging, and ship automatically3, bringing down costs for HP, so we can pass the savings on to you. No more Ink rationing. Every page costs the same - print high-resolution photos or color documents for the same price as black and white documents. Hassle-free recycling is included, simply return the old cartridges with prepaid recycling.

What do I get?

Once enrolled, you’ll receive a Welcome Kit within 7 working days delivered to your door. The ink cartridge you receive only works with HP Instant Ink. Your next shipment of ink will be sent only when ink levels are low, not monthly. No need to worry, because your printer drops us a note and your next set of cartridges will be automatically dispatched.3 Simply return the old cartridges with prepaid recycling.

What if my printing varies?

Don’t worry. You can change or cancel your plan anytime.7 And there’s no annual fee. If you print more, then you can purchase extra pages, sets of 10-15 pages for $1.50 (pages per set varies by plan).

What happens to my unused pages?

If you do not use all your plan pages in a month, the unused pages will be kept in your account as rollover pages. Ink plans can roll over 3x the number of pages in your plan (150 pages if on the 50-page plan).

Where is HP Instant Ink available?

HP Instant Ink is currently available in the United States, Canada, Australia, New Zealand, Singapore, Hong Kong. As well as, to any customer residing in a country within the European Economic Area, Switzerland and the United Kingdom that provides a delivery address within: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Poland, Hungary, Czech Republic, Greece, Romania, Slovakia, Slovenia, Croatia and Bulgaria. We’re planning on expanding, so keep checking back for updates on when HP Instant Ink will be available in other countries. There are some regions or locations in the UK that are not eligible for the HP Instant Ink program, these include: The Channel Islands (Jersey and Guernsey), Alderney, Sark, Herm and Gibraltar.

Will HP Instant Ink really save me money?

Yes, most customers save up to 50%.1 Instant Ink cartridges hold more ink, use less packaging, and ship automatically3, bringing down costs for HP, so we can pass the savings on to you.

What is HP Instant Ink?

Instant Ink is HP’s hassle-free, money-saving ink subscription service. Plans start at $1.79 a month and covers ink, shipping, and a prepaid recycling. With HP Instant Ink, you will receive ink when your printer runs low, not every month. Your printer notifies us when it’s low and we will ship ink to you so you always have ink when you need it. You can enjoy total flexibility with Instant Ink. You can add extra pages to your plan. Plus, you can change plans or cancel anytime.7

Can you opt out of HP Instant Ink?

Yes, you can opt out of HP Instant Ink. There is no requirement to use HP Instant Ink. If you sign up for HP Instant Ink, you can always cancel or change plans at anytime.7

What happens if you cancel HP Instant Ink?

If you decide to cancel your HP Instant Ink, you can go back to using HP original Standard or XL cartridges. HP Instant Ink cartridges will not work after the end of the current billing cycle in which you cancel. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

How do you cancel HP Instant Ink?

You can cancel your HP Instant Ink printing plan or change plans at anytime.7 To change your plan or cancel your service, log in at hpinstantink.com/users/signin.

Can I use HP Instant Ink without a subscription?

No. HP Instant Ink is a subscription service. We have plans to match any level of printing needs, starting at $1.79 a month. You can cancel or change your subscription at anytime.7

What happens if I don’t want HP Instant Ink?

If you no longer want HP Instant Ink, you can cancel or change your subscription at any time7 by logging into your account at hpinstantink.com/users/signin.

Will HP Instant Ink work without Wi-fi®?

HP Instant Ink requires an internet connection for your printer. In order for us to send you ink when you’re running low, we need a Wi-fi® connection to monitor your ink levels.

How is HP Instant Ink different than Original HP Ink?

HP Instant Ink is the HP ink subscription services that uses Original HP Ink cartridges. With HP Instant Ink, ink is sent to you when you’re running low so you always have new cartridges when you need them. With the subscription service, customers can save up to 50%1 on cartridge costs.

How does the paper add-on service work?

Conveniently receive our 20lb, 96 Bright HP Paper before you need it,12 in 1 or 3-ream kits (based on your ink plan). Extra pages cost pennies. You get to print up to the same number of sheets as your ink plan (for example 50 sheets of paper for a 50-page ink plan). Change, pause or cancel your paper plan anytime.7

Ink cartridges

How do I save?

We make larger cartridges with less packaging, ship when ink is needed, before you run out, and recycle cartridges. This means HP can pass these savings on to you and the environment.9 Also, with HP Instant ink, every page counts the same so you can print as many color documents or photos as you want, they cost the same as black and white.

Does HP Instant Ink include black and color cartridges?

HP Original Ink black and color cartridges are included in your HP Instant Ink subscription. With an ink plan, go ahead and print in color because color prints are the same price as black and white.

Printer compatibility

How do I get started?

If you already have an eligible HP Printer, then click here to try HP Instant Ink. If you need a printer, then check out the store to buy an eligible printer.

Is my printer eligible for HP Instant Ink?

HP Instant Ink works with nearly all printers 5 years old or less and that have a wi-fi® connection. Check if your printer model is eligible.

Instant Ink ready printers

Can I use my HP printer without HP Instant Ink?

Yes, you can use an HP printer without HP Instant Ink. HP Instant Ink is our Ink Subscription service that can save you up to 50%1 on ink and will ensure you always have ink when you need it. You never have to worry about running out of ink again. We recommend that HP Printer owners enroll in HP Instant Ink and we have over 5000 5 star reviews.8 But there is no requirement to enroll in Instant Ink with an HP printer.

How do I enroll my LaserJet 100 or 200 series and LaserJet Pro 3000 or 4000 series printer in HP Instant Ink Program?

HP is discontinuing the Instant Ink subscription service for toner. As a result, new customers will no longer be able to enroll in the service for the LaserJet 100 or 200 and 3000 or 4000 series printer. This change will not affect current Instant Ink toner subscribers; it only applies to new subscribers.

Need some expert advice?

Chat with a Virtual Agent

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Call for support: 1-855-785-2777

Disclaimers

Savings Claim (Ink): Based on monthly subscription cost of HP Instant Ink 700-page plan without purchase of additional sets of pages compared to cost per page (CPP) to print ISO/IEC 24711 pages on most HP, A4 color inkjet cartridge printers and MFPs. Comparative printers are priced at or below the most expensive HP Instant-Ink eligible printer in each country using local currency, annually. Sale prices not considered for this study. Average CPP per country used to determine percent savings versus CPP for HP Instant Ink. HP Ink Advantage printers, printers sold through contract, and other printers which only use XL cartridges excluded due to non-standard hardware & supplies model. Keypoint Intelligence annual study commissioned by HP. Printers selected by market share in IDC Quarterly Hardcopy Peripherals. www.keypointintelligence.com/HPInstantInk.
Less packaging: Compared with non-subscription purchase and distribution of the same HP Ink cartridges in stores. Based on a 2020 life cycle assessment (LCA) performed by Four Elements Consulting and commissioned by HP.
Automatic Delivery: Based on plan usage, Internet connection to eligible HP printer, valid payment method, email address, and delivery service in your geographic area.
Never Run Out: Printers require direct connection to the Internet for program participation. Internet access sold separately.
HP app: HP Smart and myHP are now the HP app, available for download on Windows 10 or 11 PCs; macOS computers; and for Apple and Android mobile phones and tablets. Windows PCs do not support print features at launch. Android not supported in China at launch. The HP app requires download available at www.hp.com/hp-app. Not all HP devices, services, apps are available in the HP app. Certain features are available in English language only, and may vary by printer and PC model/country, and between desktop/mobile applications. HP reserves the right to introduce charges for use of select HP app functionality. Internet access required. HP account required for full functionality. Fax sending capability only. Live chat and phone support are available during business hours and varies by country. Chat service is localized in supported regions, and where not supported, will default to English. Supported conferencing features vary by device and device configuration. For complete Terms of Service see: www.hp.com/hp-app-terms-of-use.
The sustainable option: www.hp.com/go/sustainableimpact
Change or cancel anytime: Change or cancel your plan at any time online. If you decide to cancel your HP Instant Ink you can go back to using HP original Standard or XL cartridges. Plan upgrades are effective immediately and the charges will be applied retrospectively or in the next billing cycle, depending on user choice. Plan downgrades and cancellations are effective after the last day of the current billing period. Cancellation of your paper plan will only impact your paper subscription; however, cancellation of your ink plan will automatically cancel your paper subscription as well. For full details go to hpinstantink.com/terms.
Five Star Reviews: Keypoint Intelligence April 2021 study commissioned by HP, based on a research survey of publicly available information as of 04/30/2021. Reviews were given for both consumer and business plan Instant Ink Service. Please see www.keypointintelligence.com/HPInstantInkReviews for more details.
Recycling: Program availability varies. Original HP cartridge return and recycling is currently available in more than 60 countries, territories and regions in Asia, Africa, Europe, and North and South America through the HP Planet Partners program. For details, see hp.com/recycle.
Refer-a-Friend: Customer is responsible for any overage fees and applicable taxes during the free months of service. Offer valid in any country (a “Participating Country”) where (i) HP Instant Ink service is provided and (ii) the Refer-a-Friend (RAF) program is active, provided that both the existing customer and the referred customer reside in Participating Countries. Offer may vary by country and/or date. Must be 18+. At the end of the promotional period, unless service is cancelled at hpinstantink.com, a monthly service fee, based on the plan chosen, plus taxes and potential/applicable Overage Fees will be charged to your credit/debit card. For existing customers referring HP Instant Ink, only qualified referrals (as defined in HP Instant Ink terms and conditions) are eligible for free service offered by RAF program, equivalent to the then-current service plan chosen. There is no limit to the number of free months existing customers can earn under the RAF program. Referred customers must use a referral link or code to activate enrollment, limited to one referral code/link per printer. Requires creation of HP Smart and HP Instant Ink accounts and acceptance of terms of service at HP Instant Ink Terms of Service. Offer cannot be redeemed for cash except as required by law. The program incentive may be combined with other offers provided by HP - see full RAF terms and conditions for details. Requires eligible printer, online enrollment, valid payment method, email address and Internet connection to printer.
Never Run Out Of Paper: Based on plan usage, Internet connection to an eligible HP printer, valid credit/debit card/Paypal account, email address, and delivery service in your geographic area. HP only tracks pages printed through your Instant Ink-enabled printer subscribed to this paper add-on service. The paper we send you should only be used for printing purposes. If you use that paper for any other purpose other than printing in your subscribed printer, you run the risk of running out of paper without HP knowing.
Prices and plan details: The prices and plan details displayed on this page for HP Instant Ink products and services are accurate and up-to-date. We expressly disclaim any responsibility or liability for any discrepancies, inaccuracies, or errors in pricing information for HP Instant Ink found on third-party websites, including affiliated sites. By using this site, you acknowledge and agree that the HP Instant Ink prices and details reflected on this page are the only accurate and reliable sources for determining the cost and functioning of our Instant Ink products and services.

How does HP Instant Ink work?

HP Instant Ink is based on pages, not cartridges. Choose a plan based on the number of pages you would like to print monthly. Your monthly fee allows you to use our subscription cartridges to print your plan pages and includes ink, delivery, and recycling. HP Instant Ink is flexible. And don't worry if your printing needs change. You can easily change your plan anytime or cancel the service without penalties. If you print more, you'll automatically purchase sets of 10-15 pages for $1.50 (pages per set varies by plan). Your plan can be changed at any time to accommodate your printing needs. Once you sign up for the Service, forget about going to the store again to buy cartridges! We send you HP Instant Ink subscription cartridges when you first sign up. Replacement cartridges are sent when your printer tells HP you need more ink, not by the month.

Is HP Instant Ink Worth It?

Yes, HP Instant Ink customers are some of our happiest customers and we have over 5000, five-star reviews. With Instant Ink you will always have ink when you need it. Ink is delivered automatically when you run low, not necessarily every month. Most customers save on ink and many save up to 50% versus buying traditional ink cartridges. Instant ink cartridges hold more ink, use less packaging, and ship automatically, bringing down costs for HP, so we can pass the savings on to you. No more Ink rationing. Every page costs the same - print high-resolution photos or color documents for the same price as black and white documents. Hassle-free recycling is included. We send you a postage-paid envelope…just drop it in the mail and we do the rest.

How soon will I get my ink?

You will receive your ink within 7-10 days of registering. Once enrolled, you’ll receive a Welcome Kit delivered to your door. The ink cartridge you receive is special and only works with HP Instant Ink. Your next shipment of ink will be sent only when ink levels are low, not monthly. No need to worry, because your printer drops us a note and your next set of cartridges will be automatically dispatched. Simply return the old cartridges with prepaid recycling.

Eligible Printer Models

HP AMP series

HP DeskJet 2620 series

HP DeskJet 2630 series

HP DeskJet 2640 series

HP DeskJet 2650 series

HP DeskJet 2670 series

HP DeskJet 2680 series

HP DeskJet 2620 series

HP DeskJet 2630 series

HP DeskJet 2640 series

HP DeskJet 2680 series

HP DeskJet 2710 series

HP DeskJet 2710e series

HP DeskJet 2720 series

HP DeskJet 2720e series

HP DeskJet 2730 series

HP DeskJet 2730e series

HP DeskJet 2740 series

HP DeskJet 2740e series

HP DeskJet 2750 series

HP DeskJet 2750e series

HP DeskJet 2810e series

HP DeskJet 2820e series

HP DeskJet 2830e series

HP DeskJet 2840e series

HP DeskJet 2850e series

HP DeskJet 2910 series

HP DeskJet 2920 series

HP DeskJet 2930 series

HP DeskJet 2940 series

HP DeskJet 2950 series

HP DeskJet 3630 series

HP DeskJet 3720 series

HP DeskJet 3730 series

HP DeskJet 3750 series

HP DeskJet 3760 series

HP DeskJet 3770 series

HP DeskJet 4110e series

HP DeskJet 4120e series

HP DeskJet 4130e series

HP DeskJet 4150e series

HP DeskJet 4170e series

HP DeskJet 4210e series

HP DeskJet 4220 series

HP DeskJet 4220e series

HP DeskJet 4230e series

HP DeskJet 4250e series

HP DeskJet 4270e series

HP DeskJet 4310 series

HP DeskJet 4320 series

HP DeskJet 4330 series

HP DeskJet 4350 series

HP DeskJet Plus 4110 series

HP DeskJet Plus 4120 series

HP DeskJet Plus 4130 series

HP DeskJet Plus 4140 series

HP DeskJet Plus 4150 series

HP ENVY 4500 series

HP ENVY 4510 series

HP ENVY 4520 series

HP ENVY 5010 series

HP ENVY 5020 series

HP ENVY 5030 series

HP ENVY 5050 series

HP ENVY 5070 series

HP ENVY 5530 series

HP ENVY 5540 series

HP ENVY 5640 series

HP Envy 6010 series

HP Envy 6010e series

HP ENVY 6020 series

HP Envy 6020e series

HP Envy 6030 series

HP Envy 6030e series

HP ENVY 6050 series

HP Envy 6050e series

HP Envy 6060e series

HP ENVY 6070 series

HP ENVY 6110e series

HP ENVY 6120e series

HP ENVY 6130e series

HP ENVY 6150e series

HP ENVY 6160e series

HP ENVY Photo 6220 series

HP ENVY Photo 6230 series

HP ENVY Photo 6250 series

HP Envy 6420e series

HP Envy 6430e series

HP Envy 6450e series

HP ENVY 6520e series

HP ENVY 6530e series

HP ENVY 6550e series

HP ENVY Photo 7120 series

HP ENVY Photo 7130 series

HP ENVY Photo 7150 series

HP ENVY Photo 7160 series

HP ENVY 7220e series

HP ENVY 7250e series

HP ENVY 7640 series

HP ENVY Photo 7820 series

HP ENVY Photo 7830 series

HP ENVY Photo 7850 series

HP ENVY Photo 7860 series

HP ENVY 7920e series

HP ENVY 7950e series

HP ENVY Photo 7230 series

HP ENVY Photo 7270 series

HP ENVY Photo 7930 series

HP ENVY Photo 7970 series

HP Envy Pro 6420 series

HP Envy Pro 6430 series

HP ENVY Pro 6450 series

HP ENVY Pro 6460 series

HP ENVY Pro 6470 series

HP OfficeJet 3830 series

HP OfficeJet 4630 series

HP OfficeJet 4650 series

HP OfficeJet 5210 series

HP OfficeJet 5220 series

HP OfficeJet 5230 series

HP OfficeJet 5250 series

HP OfficeJet 5260 series

HP OfficeJet 5740 series

HP OfficeJet 6810 series

HP OfficeJet 6820 series

HP OfficeJet 6950 series

HP OfficeJet 6960 series

HP OfficeJet 8010 series

HP OfficeJet 8010e series

HP OfficeJet 8020 series

HP OfficeJet 8020e series

HP OfficeJet 9010 series

HP OfficeJet 9010e series

HP OfficeJet 9120e series

HP OfficeJet Pro 6830 series

HP OfficeJet Pro 6960 series

HP OfficeJet Pro 6970 series

HP OfficeJet Pro 8020 series

HP OfficeJet Pro 8020e series

HP OfficeJet Pro 8030 series

HP OfficeJet Pro 8030e series

HP OfficeJet Pro 8120e series

HP OfficeJet Pro 8130e series

HP OfficeJet Pro 8210 series

HP OfficeJet Pro 8610 series

HP OfficeJet Pro 8620 series

HP OfficeJet Pro 8630 series

HP OfficeJet Pro 8700 series

HP OfficeJet Pro 8710 series

HP OfficeJet Pro 8720 series

HP OfficeJet Pro 8730 series

HP OfficeJet Pro 8740 series

HP OfficeJet Pro 9010 series

HP OfficeJet Pro 9010e series

HP OfficeJet Pro 9020 series

HP OfficeJet Pro 9020e series

HP OfficeJet Pro 9110e series

HP OfficeJet Pro 9120e series

HP OfficeJet Pro 9130e series

HP OfficeJet Pro 9720e series

HP OfficeJet Pro 9730e series

HP TANGO series

HP TANGO X series

Need an eligible printer?

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How does the paper add-on service work?

Conveniently receive our 20lb, 96 Bright HP Paper before you need it,11 in 1 or 3-ream kits (based on your ink plan). Extra pages cost pennies. You get to print up to the same number of sheets as your ink plan (for example 50 sheets of paper for a 50-page ink plan). Change, pause or cancel your paper plan anytime.7

Related links Shop HP Printer Ink Shop HP Ink or Toner Cartridges Shop HP Instant Ink HP Business Papers Learn About HP Instant Ink HP Instant Ink Plans: The Ultimate... How Does HP Instant Ink Work? Your... Are Off-Brand Ink Cartridges as... HP Instant Ink Plans – Find the Right Ink Plan For You Instant Ink Printer Compatability Country/Region : United States

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Top questions

Will HP Instant Ink work for my printer?

Will HP Instant Ink really save me money?

How soon will I get my Ink?

Is HP Instant Ink worth It?

How does HP Instant Ink work?

How does the paper add-on service work?

How it works

Sign up & pick a plan

Start printing

Ink ships when low

Recycle cartridges

Change or cancel anytime

Watch the video to learn about Instant Ink.

All FAQs

Plans

How do I pick a plan?

How much is HP Instant Ink?

Do you save money with HP Instant Ink?

Is HP Instant Ink a good value?

Subscription & account

What do I need to sign up?

How soon will I get my ink?

Is HP Instant Ink worth It?

What do I get?

What if my printing varies?

What happens to my unused pages?

Where is HP Instant Ink available?

Will HP Instant Ink really save me money?

What is HP Instant Ink?

Can you opt out of HP Instant Ink?

What happens if you cancel HP Instant Ink?

How do you cancel HP Instant Ink?

Can I use HP Instant Ink without a subscription?

What happens if I don’t want HP Instant Ink?

Will HP Instant Ink work without Wi-fi®?

How is HP Instant Ink different than Original HP Ink?

How does the paper add-on service work?

Ink cartridges

How do I save?

Does HP Instant Ink include black and color cartridges?

Printer compatibility

How do I get started?

Is my printer eligible for HP Instant Ink?

Can I use my HP printer without HP Instant Ink?

How do I enroll my LaserJet 100 or 200 series and LaserJet Pro 3000 or 4000 series printer in HP Instant Ink Program?

Need some expert advice?

Chat with a Virtual Agent

Call for support: 1-855-785-2777

Disclaimers

How does HP Instant Ink work?

Is HP Instant Ink Worth It?

How soon will I get my ink?

Eligible Printer Models

Need an eligible printer?

How does the paper add-on service work?

Select Your Country/Region and Language

Contact