Icloud Greyed Out - Apple Support Communities

Home » Why Is Icloud Greyed Out » Icloud Greyed Out - Apple Support Communities

Maybe your like

Community Local Nav Open Menu Local Nav Close Menu
  • Ask the Community
  • Browse
  • Search
Sign in
  • Sign in
  • Sign in corporate
Go back to my question iPhone User profile for user: molly_waters molly_waters Author User level: Level 1 23 points icloud greyed out

When I go onto my name in settings my icloud is greyed why is that?

Posted on Oct 7, 2021 5:30 PM

Me too (797) Me too Me too (797) Me too Reply Question marked as Top-ranking reply User profile for user: Lindsay_B. Lindsay_B. User level: Community Specialist

Posted on Oct 8, 2021 2:25 PM

Hi, Molly!

Thanks for visiting the Apple Support Communities. If we understand, the iCloud options in Settings on your iPhone are greyed out. You've come to the right place to get some help!

Based on what you've described, we'd first recommend closing any open apps: Close an app on your iPhone or iPod touch - Apple Support and restarting your device: Restart your iPhone - Apple Suppor.

Next, check to make sure the latest iOS software has been installed on your phone: Update your iPhone, iPad, or iPod touch - Apple Support.

If the issue continues after that, verify there are no restrictions enabled under Screen Time: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

Don't hesitate to get back in touch with us if you still need help. If you do, please provide the following information:

  1. Your iPhone model and currently installed iOS version. Example: iPhone 13 Pro Max, iOS 15.0.1. You can find this information under Settings > General > About.
  2. Whether any other options in Settings are also greyed out.
  3. When you first notice this began occurring.

Best!

View in context

Similar questions

  • How come in settings my name, Apple ID, iCloud are all grayed out. Won’t let me click on it. How come in settings is my name, Apple ID and iCloud all grayed out. Won’t let me click on it. 3784 8
  • ID in settings is greyed out My ID in settings is greyed out, how can I fix this.? I can’t access my name/ID, can someone help? Thanks 1304 2
  • My Apple ID section in settings is grayed out My Apple ID section in settings is grayed out. I can’t access anything [Edited by Moderator] 3432 5
1 reply

Loading page content

Question marked as Top-ranking reply User profile for user: Lindsay_B. Lindsay_B. User level: Community Specialist

Oct 8, 2021 2:25 PM in response to molly_waters

Hi, Molly!

Thanks for visiting the Apple Support Communities. If we understand, the iCloud options in Settings on your iPhone are greyed out. You've come to the right place to get some help!

Based on what you've described, we'd first recommend closing any open apps: Close an app on your iPhone or iPod touch - Apple Support and restarting your device: Restart your iPhone - Apple Suppor.

Next, check to make sure the latest iOS software has been installed on your phone: Update your iPhone, iPad, or iPod touch - Apple Support.

If the issue continues after that, verify there are no restrictions enabled under Screen Time: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support.

Don't hesitate to get back in touch with us if you still need help. If you do, please provide the following information:

  1. Your iPhone model and currently installed iOS version. Example: iPhone 13 Pro Max, iOS 15.0.1. You can find this information under Settings > General > About.
  2. Whether any other options in Settings are also greyed out.
  3. When you first notice this began occurring.

Best!

Reply

Link

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

  • Go to page of 1

    • icloud greyed out

    Welcome to Apple Support Community A forum where Apple customers help each other with their products. Get started with your Apple Account. Learn more Sign up Ask a question Reset

Tag » Why Is Icloud Greyed Out