Imovie Won't Update - Apple Support Communities

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Go back to my question Applications and Services / iMovie User profile for user: bellacubides bellacubides Author User level: Level 1 6 points imovie won’t update

When I try to update imovie 10.1.14 it says i need to accept it on the account page in the app store which I have been doing.

MacBook Pro 13", macOS 10.14

Posted on Jan 29, 2020 12:39 PM

Me too (176) Me too Me too (176) Me too Reply Question marked as Top-ranking reply User profile for user: Leanne_68 Leanne_68 User level: Community Specialist

Posted on Feb 1, 2020 7:20 AM

Hi bellacubides,

Welcome to Apple Support Communities. I understand that when you try to update iMovie on your Mac you're prompted to accept the application on your account page in the App Store. I also see that after accepting the app, you're still unable to update and prompted again to accept the app. I can see why you'd reach out about this; I'd like to help. First, if you haven't already, try these steps:

• Quit apps on Mac
• Log out, sleep, restart, or shut down your Mac
• Open the App Store and go to your account page to accept the app
• After accepting, attempt to update again.

If the issue persists, I'd recommend using the resources below to remove and reinstall iMovie on your Mac:

• How to delete apps on your Mac
• Install and reinstall apps purchased from the App Store on Mac

Let me know what you find.

Best Regards.

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Question marked as Top-ranking reply User profile for user: Leanne_68 Leanne_68 User level: Community Specialist

Feb 1, 2020 7:20 AM in response to bellacubides

Hi bellacubides,

Welcome to Apple Support Communities. I understand that when you try to update iMovie on your Mac you're prompted to accept the application on your account page in the App Store. I also see that after accepting the app, you're still unable to update and prompted again to accept the app. I can see why you'd reach out about this; I'd like to help. First, if you haven't already, try these steps:

• Quit apps on Mac
• Log out, sleep, restart, or shut down your Mac
• Open the App Store and go to your account page to accept the app
• After accepting, attempt to update again.

If the issue persists, I'd recommend using the resources below to remove and reinstall iMovie on your Mac:

• How to delete apps on your Mac
• Install and reinstall apps purchased from the App Store on Mac

Let me know what you find.

Best Regards.

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User profile for user: Rich839 Rich839 User level: Level 8 48,156 points

Feb 1, 2020 10:44 AM in response to bellacubides

Hi,

iMovie 10.1.14 is the current version, so you can't yet update from that. What iMovie version do you have and are you trying to update it to 10.1.14? If you are trying to update to 10.1.14 try dragging your iMovie app from the Applications folder to the trash, but don't empty the trash. Then sign in to the app store and click on your name at the bottom of the app store side bar to open your account and see your purchases. iMovie should be displayed as a purchase. See if you can update it from there. If still unable to update, drag your old iMovie out of the trash and place it back in the Applications folder.

-- Rich

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