Instagram Restores Services After Partial Outage - TechCrunch

Apps Instagram restores services after partial outage Aisha Malik 10:31 AM PDT · September 22, 2022

If you were having trouble accessing Instagram earlier, it was because the social network was experiencing a partial outage. A spokesperson for the company had told TechCrunch in an email that Instagram was aware of the issue and that it was working to get the app back to normal.

“We’re aware that some people are having trouble accessing Instagram,” the spokesperson said. “We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

The company also kept its users apprised of the situation through its Twitter account, which acknowledged the problem shortly after 1:30 p.m. EDT, noting that users were having trouble accessing the service.

We’re aware that some people are having trouble accessing Instagram. We’re working to get things back to normal as quickly as possible. Sorry for any inconvenience, and hang tight! #instagramdown

— Instagram Comms (@InstagramComms) September 22, 2022

Some users were having issues logging into the social network, watching reels, accessing their DMs and more, according to reports posted on third-party web monitoring service Downdetector. The website indicates that issues with the service began at around 12:15 p.m. EDT/9 a.m. PDT.

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Roughly an hour after its initial post about the outage, Instagram tweeted it had fixed the issue causing the problems. The service is now functioning normally.

And we’re back! We resolved the issue that caused today’s outage, and apologize for any inconvenience. https://t.co/2Av4sC4C5B

— Instagram Comms (@InstagramComms) September 22, 2022

Update 2:20 p.m. EDT: The article was updated to report that Instagram is back up. 

Topics

Apps, Instagram, Meta, Social Aisha Malik

Consumer News Reporter

Aisha is a consumer news reporter at TechCrunch. Prior to joining the publication in 2021, she was a telecom reporter at MobileSyrup. Aisha holds an honours bachelor’s degree from University of Toronto and a master’s degree in journalism from Western University.

You can contact or verify outreach from Aisha by emailing [email protected] or via encrypted message at aisha_malik.01 on Signal.

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