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Go back to my question iPad User profile for user: ghg1953 ghg1953 Author User level: Level 1 16 points iPad will not stop ringing when iPhone rings

At some point I was asked if I wanted to link my iPad/iPhone for phone calls and answered yes. I no longer want that option. I have followed the instructions I have found here: Go to SETTINGS, FACETIME and say no to iPad answer phone. Does not work as I do not have that option.

So on my iPhone 6 with iOS 12.4.8 I go to SETTINGS, FACETIME and see 1 option only - FACETIME, ON/OFF. It is OFF.

I go to SETTINGS, PHONE, and I see 1 option only - ALLOW CALLS ON OTHER DEVICES, it is OFF.

I go to SETTINGS, PHONE, CALL FORWARDING and I see 1 option only, CALL FORWARDING, it is OFF.

On my iPad Mini with iPadOS 13.6.1

I go to SETTINGS, FACETIME and I see 1 option only - FACETIME people can contact you on all devices. It is OFF.

I see nothing applicable in iCloud.

I see nothing applicable in Cellular Data.

In NOTIFICATIONS, FACETIME is OFF.

Also for some reason when I sign in to iCloud it says "A new device is trying to sign in in Colorado instead of in Arkansas which is where I am. I find this unbelievable in this day and age of GPS tracking. It should not be this hard. Thanks

iPad, iOS 10

Posted on Aug 31, 2020 8:17 AM

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User profile for user: ghg1953 ghg1953 Author User level: Level 1 16 points

Sep 1, 2020 7:27 AM in response to Chris_C1

As you can see in my original post I found nothing applicable in SETTINGS-CELLULAR-CALLS ON OTHER DEVICES. I spent an hour on the phone yesterday with Apple Support and it was not simple matter of toggling a switch on or off. The app was providing conflicting information. In the end we went back to basics, ie if the app is not doing what it is supposed to do shut down the unit. If that doesn't work then uninstall and reinstall the app. That is what worked. Thanks

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User profile for user: Chris_C1 Chris_C1 User level: Community Specialist

Sep 1, 2020 7:12 AM in response to ghg1953

Hi ghg1953,

Thank you for posting in the Apple Support Communities. We understand you are unable to turn off the option to make and receive phone calls from your iPad. It sounds like you'll need to tap Settings > Cellular > Calls on Other Devices, and turn off the option there as well.

  • Make and receive phone calls on iPad

Cheers!

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