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Go back to my question iPhone User profile for user: janafromstolberg janafromstolberg Author User level: Level 2 170 points iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?

[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

Me too (13425) Me too Me too (13425) Me too Reply Question marked as Top-ranking reply User profile for user: Murf_Dog Murf_Dog User level: Level 1 15 points

Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.

To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

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Question marked as Top-ranking reply User profile for user: Murf_Dog Murf_Dog User level: Level 1 15 points

Apr 24, 2020 7:21 AM in response to janafromstolberg

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.

To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

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User profile for user: Gus Gus User level: Level 6 19,590 points

Jul 13, 2017 12:21 PM in response to janafromstolberg

Hello,

Get help with alarms

Do Not Disturb and the Ring/Silent switch don't affect the alarm sound. If you set your Ring/Silent switch to Silent or turn on Do Not Disturb, the alarm sound still goes off.

If you have an alarm that doesn’t go off, is too quiet, or if your iPhone only vibrates, check the following:

• Check the ringer volume on your iPhone. Alarms match the volume you set for your ringer. If your alarm volume is too low or too loud, press the volume button up or down to adjust it. You can also go to Settings > Sounds to adjust the volume.
• If your alarm only vibrates, make sure that your alarm sound isn't set to None. Open the Clock app, tap Alarm, then tap Edit. Tap the alarm, then tap Sound and choose a Sound.
• If you connect wired headphones, Bluetooth headphones, or speakers to your iPhone, alarm sound will play through the connected device. If you don’t hear the alarm sound while connected to these devices, disconnect from those devices and use the built-in speakers on your iPhone.

From:

How to set and manage alarms on your iPhone - Apple Support

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User profile for user: Lowrider778 Lowrider778 User level: Level 1 4 points

Jul 9, 2018 4:01 AM in response to janafromstolberg

I solved my issue. Some times my alarm would show its going off but no sound and then my other alarms wouldn’t go off.

This caused me many headaches from being late.

My problem was that if you have multiple alarms set but you don’t have snooze activated on them and you stop the first alarm with the volume option than it will not sound any of the other alarms that you have set unless one has the snooze option on.

Make sense? Hope I helped

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User profile for user: StevenD.71 StevenD.71 User level: Level 1 8 points

Jan 30, 2018 9:35 PM in response to janafromstolberg

This was just happening to my daughter and we found out that somehow all of the alarm sounds had been set to ‘None’. Changing the sound back corrected the problem.

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User profile for user: IdrisSeabright IdrisSeabright User level: Level 10 186,089 points

Apr 24, 2018 8:44 AM in response to grahamfromweston

grahamfromweston wrote:

I have resolved this issue for me at least by following these steps:

1. Go to Settings/Sounds
2. Ringer and Alerts was set to zero volume, Change with Buttons disabled
3. Not sure how this happened but it meant that no sound would come out on any Alerts or Alarms. And setting the volume to maximum would have no affect
4. Set the volume to the level you want - you can leave Change with Buttons as disabled (which is useful because the volume of Alarms can remain quite loud even if your volume is down low the night before).

Yes, that is definitely the issue for some people. Unfortunately, not for all.

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User profile for user: JoeFridayChattanooga JoeFridayChattanooga User level: Level 1 4 points

Sep 11, 2018 3:38 AM in response to janafromstolberg

Calendar reminders were causing this problem for me. My iPhone 7 started doing the same thing around Dec. 2017. The alarm screen would display as if the alarm was sounding (with the option to stop or snooze) but it would be completely silent. This seemed random and I definitely know your frustration. I finally figured out what’s going on with mine. I usually set calendar reminders 2 hours before appointments. I also set my alarm to wake up about 2 hours before I have to be somewhere. If I have my alarm set for 3am and a calendar appointment at 5am with a reminder set for 2 hours before the appointment my alarm will sound for a fraction of a second (literally) then my calendar reminder will ding and the notification will pop up, silencing the alarm. The alarm screen will stay up but there’s no sound whatsoever from that point forward. I now try to be careful about not having calendar reminders set to go off at the same time as my alarm. That seems to have fixed the problem for me. This has to be a bug in the newer software versions of clock or iOS because it was never an issue before about a year ago and my habits with alarms and reminders hasn’t changed. It happened a few minutes ago while I was awake so the problem hasn’t been resolved with software updates. Hope that helps you.

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User profile for user: Hel_z Hel_z User level: Level 1 4 points

Jul 12, 2019 5:06 AM in response to janafromstolberg

Hi there, I’ve had this same problem on my iPhone XS for a while and finally found the solution. Go to your setting — Face ID and passcodes — turn off Attention Aware Features. I had this on before and according to the Apple Store staff, your camera may be scanning for a face when the alarm goes off and therefore automatically turn the sound off. I’ve had no problems since then (a week ago) with the alarm, fingers crossed it will stay this way. Hope this helps.

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User profile for user: dbe133 dbe133 User level: Level 1 4 points

Jan 27, 2020 8:42 AM in response to janafromstolberg

HOW TO FIX IT: finally got mine to work after months of struggling with these issues. Go to settings>accessibility>voice control>attention aware and make sure that the attention aware feature is OFF. This has finally made my alarm consistently work, I hope it will help some of you.

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User profile for user: grahamfromweston grahamfromweston User level: Level 1 4 points

Apr 24, 2018 8:27 AM in response to IdrisSeabright

I have resolved this issue for me at least by following these steps:

1. Go to Settings/Sounds
2. Ringer and Alerts was set to zero volume, Change with Buttons disabled
3. Not sure how this happened but it meant that no sound would come out on any Alerts or Alarms. And setting the volume to maximum would have no affect
4. Set the volume to the level you want - you can leave Change with Buttons as disabled (which is useful because the volume of Alarms can remain quite loud even if your volume is down low the night before).

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User profile for user: loganfrommyersville loganfrommyersville User level: Level 1 4 points

Jul 23, 2018 4:23 AM in response to janafromstolberg

Hey I’ve had the same problem and I believe I have figured out why this happens. If you have multiple alarms set and you snooze the first alarm past the time the second alarm should go off, both alarms get canceled out. I have also missed important meetings and deadlines because of the lack of sound so I feel your pain. Test this out and see if it works for you, I’ve been much better off since I don’t set more than one alarm anymore.

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User profile for user: IdrisSeabright IdrisSeabright User level: Level 10 186,089 points

May 23, 2018 3:26 PM in response to damonerin

damonerin wrote:

Has anyone been able to successfully fix this issue?

There is no one issue. The alarms can not be audible or not go off for a number of different reasons. It is neither an iPhone X nor an iOS 11 issue. And, Apple is not here.

There are a number of things to check. Check that you didn't set a BedTime alarm in the Bedtime section of the Clock app for the same time as the regular alarm. Delete the alarms and add them back. Make sure that you don't have apps set to send you alerts at the same time as the alarm (If you set the alarm for the top or bottom of the hour, set it for a minute earlier or later). Check the volume in Control Center.

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User profile for user: IdrisSeabright IdrisSeabright User level: Level 10 186,089 points

Jul 12, 2019 7:50 AM in response to Hel_z

Hel_z wrote:

Hi there, I’ve had this same problem on my iPhone XS for a while and finally found the solution. Go to your setting — Face ID and passcodes — turn off Attention Aware Features. I had this on before and according to the Apple Store staff, your camera may be scanning for a face when the alarm goes off and therefore automatically turn the sound off. I’ve had no problems since then (a week ago) with the alarm, fingers crossed it will stay this way. Hope this helps.

How do you know that the person you're replying to, who posted two years ago, has a FaceID capable device?

It's highly likely that there are multiple reasons for people having problems with their alarms. Yours may be a solution for some people but, I suspect not all.

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User profile for user: MrOBrian MrOBrian User level: Level 1 5 points

Sep 13, 2019 12:58 PM in response to RCBalon

There’s a thread in the Spotify forums about this, too. Basically, it seems that if you use any app to play music and/or videos, sometimes the play/pause button glitches to where it shows the pause button even though nothing is playing. This happens to me a lot in the Spotify app when I get out of my car. I’ve noticed that if I don’t do anything with it in that state, the alarm will be silent.

Until Apple fixes this issue, force quit all media playing apps (or all apps, just to be safe). If you really must be up at a certain time, set another alarm on a different device and hope they don’t both fail ;)

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User profile for user: kjsnow25 kjsnow25 User level: Level 1 8 points

Oct 22, 2019 5:14 AM in response to jameshd1101

1) ALL - anyone on the Iphone 11 pro - go to FACE ID and passcode - turn OFF ATTENTION AWARE FEATURES - this casues HLAF the problem. Look in to what that is, amuse yourself that dev put it THERE, then turn it OFF. W T F!

2) There is a serious issue here beyond that, as the alarms are all different lengths in my phone - toggle between them when you test, and that may help you. Some are "long" some ring once. Try the long ones, which ALSO may change, but for now, try this.

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User profile for user: IdrisSeabright IdrisSeabright User level: Level 10 186,089 points

Apr 20, 2018 6:38 AM in response to cierrakayyy

cierrakayyy wrote:

My alarm clock has done the same thing to me and I think i know why....many of you say you set multiple alarms. Do you snooze the first one? I usually set 4 or 5 alarms and eventually, after snoozing them many time, the 9 minutes intervals will eventually pair up for two or more alarms...when this happens, the alarms will “cancel out” leaving the notification on the screen and not the sound. Also happens if you get a call at the very same moment the alarm is about to go off, I’ve witnessed these myself. Try spacing your alarms out or not snoozing..or only setting one alarm. Hope this helps!

Great suggestions!

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iPhone alarm is silent randomly

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