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Go back to my question iPhone User profile for user: Tiapool Tiapool Author User level: Level 1 124 points iPhone flashlight not working

The flashlight button is like faded so it wont let me click on it

[Re-Titled by Moderator]

iPhone 5, iOS 7.0.3

Posted on Nov 12, 2013 3:22 PM

Me too (7161) Me too Me too (7161) Me too Reply Question marked as Top-ranking reply User profile for user: sheila_m. sheila_m. User level: Community Specialist

Posted on Nov 14, 2013 12:20 PM

Hello Tiapool,

Thank you for providing the details of the flashlight issue you are experiencing.

First, I recommend restarting your phone and then resetting if it's still not working:

Restarting your device
  1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
  2. Press and hold the Sleep/Wake button until the Apple logo appears.

Note: Reset your device only if you are unable to restart it.

Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

You can find the full article here:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

If the issue persists, I recommend further isolating the issue by backing up and restoring your iPhone. This will help determine if the issue is due to software or hardware:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414

Thank you for using Apple Support Communities.

Best,

Sheila M.

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Question marked as Top-ranking reply User profile for user: sheila_m. sheila_m. User level: Community Specialist

Nov 14, 2013 12:20 PM in response to Tiapool

Hello Tiapool,

Thank you for providing the details of the flashlight issue you are experiencing.

First, I recommend restarting your phone and then resetting if it's still not working:

Restarting your device
  1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
  2. Press and hold the Sleep/Wake button until the Apple logo appears.

Note: Reset your device only if you are unable to restart it.

Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

You can find the full article here:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

If the issue persists, I recommend further isolating the issue by backing up and restoring your iPhone. This will help determine if the issue is due to software or hardware:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414

Thank you for using Apple Support Communities.

Best,

Sheila M.

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User profile for user: TheAcousticTree TheAcousticTree User level: Level 1 15 points

Sep 23, 2017 7:47 PM in response to Tiapool

Had the same problem. I went to settings>control center>customize controls>remove flashlight

Then, I did a hard reset/restart (holding the Home button+lock button until it shuts off.

Turned back on, went back to customize controls in control center, turned the flashlight back on, and it worked again.

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User profile for user: waylon360 waylon360 User level: Level 1 4 points

Aug 2, 2016 5:32 PM in response to sheila_m.

Restarting it fixed it for me! I hadn't thought of this originally since the issue didn't occur until I updated to 9.3.3 & it had just restarted. Problem solved. Thanks!

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User profile for user: revhoggyleefranklinjrthethird revhoggyleefranklinjrthethird User level: Level 1 14 points

Jan 25, 2017 7:33 PM in response to LauraD91

Turning flash in camera on and off worked for me. Rebooting phone did not.

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User profile for user: Mqattan97 Mqattan97 User level: Level 1 9 points

Nov 8, 2016 11:48 AM in response to Tiapool

Just turn it on from video mode in the camera app then quit the app..

Instantly fixed the issue for me without having to reatart my iPhone.

Hope you find this helpful ;)

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User profile for user: LauraD91 LauraD91 User level: Level 1 25 points

Dec 5, 2016 7:09 AM in response to sheila_m.

I restarted and resetted my device , and the flashlight still won't turn on. I need help please.

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User profile for user: iam04 iam04 User level: Level 1 19 points

Dec 11, 2016 7:05 PM in response to LauraD91

Me too. Someone help us fix this problem.

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