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Read our editorial guidelines On this page See more See less 4 min read371563068retail8.91marshalls7.37tj maxx6.42tractor supply5.75retail sales associate5.023055453195917.2515.5627.20HOURLY183368302026-02-012026-02-282026-01-012026-01-312026-03-05Merchandise Associate duties and responsibilities
Merchandise Associates focus on the retail space where customers shop to keep it neat and the products easily accessible. Some typical 371563068retail8.91marshalls7.37tj maxx6.42tractor supply5.75retail sales associate5.023055453195917.2515.5627.20HOURLY183368302026-02-012026-02-282026-01-012026-01-312026-03-05Merchandise Associate job duties include:
- Stocking new products as they come in or as the shelves get low
- Organizing the products on the shelves
- Tidying up the store
- Answering questions for customers and helping them find products
- Receiving new shipments
- Monitoring inventory levels
- Building and setting up special product displays
- Helping out in other areas as needed to keep the store running smoothly
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Example 1
At Homesense, we re helping people let their personality shine in their home. We re out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different.Job Summary:Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Responsibilities:- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts ongoing recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintenance of a risk-free environment
- Performs other duties as assigned
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred
- Employee discount
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Monday to Friday
- Weekend Location: One location
Example 2
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Job Summary:Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Responsibilities:- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts ongoing recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintenance of a risk-free environment
- Performs other duties as assigned
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred
- Employee discount
- 4 hour shift
- Day shift
- Evening shift
- Night shift
- Monday to Friday
- Weekend Location: One location
Example 3
JOB SummaryResponsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.Duties AND ResponsibilitiesMajor Areas of Responsibility:Customer Experience- Role models REACH principles with internal / external customers
- Supports a positive store culture and embodies all aspects of a Green Culture Pulse
- Promotes TJX Rewards credit and loyalty programs during customer interactions
- Supports and responds to all Front End coverage needs
- Supports and responds to all Dressing Room and Jewelry needs
- Upholds a culture of honesty, integrity, and respect
- Communicates accurately and effectively with management and Associates
- Accepts ongoing recognition and constructive feedback
- Adheres to all labor laws and Associate meal and break period policies
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and
- Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
- Processes and prepares merchandise for the sales floor following Door to Floor and Working
- Adheres to all Front End policy and procedures including the ringing sequence and all operational controls (RIL, Voids, Refunds, etc.)
- Balances register draws and or cash office as required
- Ensures 'go backs' are properly tagged/hung and promptly returned to the sales floor
- Maintains and upholds merchandising philosophy
- Adheres and upholds all merchandise and signage standards
- Partners with Merchandise Coordinator on the creation and maintenance of compelling features, flexing the sales floor as needed
- Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
- Initiates and participates in store recovery as needed throughout the day
- Supports and participates in store shrink reduction goals and programs
- Adheres to all operational and loss prevention controls in accordance with company guidelines and policies
- Properly handles damages, no tickets, and mismates
- Identifies and communicates alert signals and potential safety issues immediately to
- Does not engage in the pursuit of or apprehension of shoplifters
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Day shift
- Evening shift
- Morning shift
- Every weekend
- Monday to Friday
- Weekends as Location: In person
Example 4
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different. Contribute To The Growth Of Your Career.Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts ongoing recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintenance of a risk-free environment
- Performs duties as assigned
- You!*
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of balancing multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred
- Competitive Compensation
- Weekly Paychecks
- Associate Discount
- Career development opportunities
- TAAP TJX Associate Assistance Programs
- Be a part of an inclusive team
- Flexible work schedules
- Day shift
- Evening shift
- Morning shift
- Night shift
- Every weekend
- Monday to Friday
- Weekends as Location: In person
Generate your Merchandise Associate job description in seconds
AI-made, yours to edit Start for Free Smart tips when you post Create job description On this page See more See less Our missionIndeed’s Employer Guide helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.
Read our editorial guidelines Job Description Best Practices Optimize your new and existing job descriptions to reach more candidates Get the GuideWhat does a 371563068retail8.91marshalls7.37tj maxx6.42tractor supply5.75retail sales associate5.023055453195917.2515.5627.20HOURLY183368302026-02-012026-02-282026-01-012026-01-312026-03-05Merchandise Associate do?
Merchandise Associates work in all types of retail settings, including grocery, department and discount stores and specialty shops. While the merchandise they handle might vary, their main duties are to keep the shelves fully stocked, tidy and organized to help increase sales. This role helps create a visually appealing retail space that makes products easy to find. Merchandise Associates may also encourage people to buy more items by positioning the products in highly visible locations. Spending so much time on the floor means Merchandise Associates interact regularly with customers to help them have a positive shopping experience.
371563068retail8.91marshalls7.37tj maxx6.42tractor supply5.75retail sales associate5.023055453195917.2515.5627.20HOURLY183368302026-02-012026-02-282026-01-012026-01-312026-03-05Merchandise Associate skills and qualifications
Merchandise Associates use their retail experience and people skills to create a retail space that’s beneficial for the store and its customers. Some skills and qualifications they use to achieve that include:
- Being customer-oriented with the ability to handle a variety of people
- Ability to manage multiple tasks in a fast-paced environment
- Exceptional organizational skills to manage products
- Ability to work well on a team
- Familiarity with technology, such as inventory systems
- Ability to move products to various locations and place them on shelves
- Strong communication skills
- Eye for visual design to set up displays in an appealing way
Merchandise Associate experience requirements
Most employers require at least some prior retail experience for Merchandise Associate careers. If candidates don’t have retail experience, a previous job in customer service or a similar role might be enough.
Merchandise Associate education and training requirements
Merchandise Associate positions typically only require a high school diploma. The position involves retail knowledge and soft skills, but it doesn’t require extensive technical skills or knowledge that would necessitate having a college degree.
Job description samples for similar positions
If this isn’t the exact position you need for your store, consider these similar options:
- Merchandiser
- Retail Sales Associate
- Customer Service Associate
- Store Clerk
Merchandise Associate job description FAQs
How can you make your Merchandise Associate job description stand out?
Open your Merchandise Associate job description with storytelling to familiarize interested job seekers with your company’s story. Use your store branding to spice up the job description and make it unique. For example, if you’re hiring for a trendy boutique, the language you use in the job description should match that style. Describe the types of products your store sells and how the candidate will interact with the products. Highlight any special perks you offer to your employees, such as a discount on product purchases.
Who does a Merchandise Associate report to?
An entry-level Merchandise Associate will likely report to a Senior Merchandise Associate or the floor Supervisor or Manager for the shift. They might also report to the Assistant Manager or General Manager, depending on the size of the store and the hierarchy of management. The person the Merchandise Associate reports to might change with each shift since retail stores have longer hours than offices and there are usually multiple Supervisors in each role.
What qualities make a good Merchandise Associate?
To be successful as a Merchandise Associate, a candidate should enjoy variety and be able to adjust to lots of change. The day-to-day activities vary based on the current condition of the store, so Merchandise Associates need to be ready for anything. The ability to prioritize tasks is also important. While stocking and organizing merchandise is their primary duty, Merchandise Associates need to be prepared to stop and help customers when they ask for assistance. An eye for visual design is also beneficial.
What is the difference between a Merchandise Associate and a Sales Associate?
A Merchandise Associate focuses on putting out stock, organizing the store shelves and keeping the sales floor visually appealing for customers. Their efforts can help boost sales by making products easy for customers to find, but they’re not directly responsible for generating sales. Merchandise Associates often end up helping customers since they spend a lot of their time on the sales floor, but this isn’t their primary job. A Sales Associate is primarily assigned to help customers throughout the sales process. In a specialty store, a Sales Associate might wander the store and approach customers to see if they need help. They answer questions, recommend products and use sales techniques to encourage customers to make purchases.
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.- Home
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- Mover
- MRI Technologist
- Multimedia Designer
- Music Conductor
- Music Manager
- Music Producer
- Musician
- Nail Technician
- Nanny
- Neonatal Nurse
- Network Administrator
- Network Engineer
- Network Technician
- Neurologist
- Neurosurgeon
- News Anchor
- News Producer
- Night Auditor
- Nonprofit Executive Director
- Notary
- Nuclear Engineer
- Nuclear Medicine Technologist
- Nurse
- Nurse Anesthetist
- Nurse Case Manager
- Nurse Educator
- Nurse Informaticist
- Nurse Manager
- Nurse Practitioner
- Nursing Assistant
- Nursing Supervisor
- Nutritionist
- Obstetrician-Gynecologist (OB-GYN)
- Occupational Therapist
- Occupational Therapy Assistant
- Office Administrator
- Office Assistant
- Office Clerk
- Office Coordinator
- Office Manager
- Office Representative
- Oncologist
- Oncology Nurse
- Operating Room Nurse (OR Nurse)
- Operational Manager
- Operations Analyst
- Operations Coordinator
- Operations Manager
- Optician
- Optometric Assistant
- Optometrist
- Order Filler
- Order Picker
- Orderly
- Orthodontist
- Orthotist/Prosthetist
- Outreach Coordinator
- Outside Sales Representative
- Over-The-Run Driver (OTR)
- Owner Operator
- Package Handler
- Packer
- Painter
- Paralegal
- Paramedic
- Paraprofessional
- Park Ranger
- Parts Manager
- Pastor
- Pastry Chef
- Patent Attorney
- Pathologist
- Pathologist Assistant
- Patient Access Representative
- Patient Advocate
- Patient Care Coordinator
- Patient Care Technician
- Payroll Clerk
- Payroll Manager
- Payroll Specialist
- Pediatric Nurse
- Pediatrician
- Peer Support Specialist
- Perfusionist
- Personal Assistant
- Personal Banker
- Personal Chef
- Personal Driver
- Personal Shopper
- Personal Trainer
- Pest Control Technician
- Pet Sitter
- Petroleum Engineer
- Pharmaceutical Sales Representative
- Pharmacist
- Pharmacy Manager
- Pharmacy Technician
- Phlebotomist
- Photographer
- PHP Developer
- Phyisican
- Physical Therapist
- Physical Therapist Assistant
- Physical Therapy Aide
- Physical Therapy Assistant
- Physician Assistant
- Pilot
- Pipe Fitter
- Pipe Layer
- Plant Manager
- PLC Programmer
- Plumber
- Podiatrist
- Police
- Police Officer
- Political Analyst
- Porter
- Portfolio Manager
- Post Anesthesia Care Unit Nurse (PACU)
- Practice Manager
- Prep Cook
- Preschool Teacher
- President
- Press Operator
- Pricing Analyst
- Principal
- Principal Software Engineer
- Private Duty Nurse
- Private Investigator
- Probation Officer
- Process Engineer
- Procurement Manager
- Procurement Specialist
- Produce Clerk
- Producer
- Product Designer
- Product Engineer
- Product Manager
- Product Marketing Manager
- Product Owner
- Production Assistant
- Production Manager
- Production Planner
- Production Supervisor
- Production Worker
- Program Analyst
- Program Assistant
- Program Coordinator
- Program Director
- Program Manager
- Programmer Analyst
- Progressive Care Unit Nurse
- Project Coordinator
- Project Director
- Project Engineer
- Project Manager
- Prompt Engineer
- Proofreader
- Property Manager
- Psychiatric Nurse
- Psychiatrist
- Psychologist
- Psychometrist
- Public Relations Account Manager
- Public Relations Manager
- Public Relations Specialist
- Purchaser
- Purchasing Agent
- Purchasing Assistant
- Purchasing Manager
- Quality Assurance
- Quality Assurance Manager
- Quality Control Inspector
- Quality Engineer
- Quality Inspector
- Quality Manager
- Quantitative Analyst
- Radiation Therapist
- Radiologic Technologist
- Radiologist
- Railroad Conductor
- Ramp Agent
- Real Estate Agent
- Real Estate Broker
- Realtor
- Receiving Clerk
- Receptionist
- Recruiter
- Recruiting Coordinator
- Recruitment Specialist
- Referee
- Regional Sales Manager
- Registered Behavior Technician (RBT)
- Registered Nurse
- Rehabilitation Counselor
- Relationship Banker
- Relationship Manager
- Research Analyst
- Research Assistant
- Research Associate
- Research Director
- Research Scientist
- Researcher
- Reset Merchandiser
- Resident Assistant
- Residential Counselor
- Respiratory Therapist
- Restaurant Expeditor
- Restaurant General Manager
- Restaurant Manager
- Restaurant Server
- Retail Assistant Manager
- Retail Associate
- Retail Buyer
- Retail Sales Associate
- Retail Store Manager
- Risk Analyst
- Risk Manager
- Robotics Engineer
- Roofer
- Room Attendant
- Route Driver
- Safety Coordinator
- Safety Manager
- Sale Associate
- Sales Assistant
- Sales Associate
- Sales Clerk
- Sales Consultant
- Sales Coordinator
- Sales Director
- Sales Engineer
- Sales Intern
- Sales Lead
- Sales Manager
- Sales Operations Manager
- Sales Promoter
- Sales Representative
- Sales Support Specialist
- Salon Manager
- Sandwich Artist
- Satellite Technician
- Scheduler
- School Bus Driver
- School Nurse
- School Psychologist
- School Social Worker
- Science Teacher
- Seafood Clerk
- Seasonal Associate
- Secretary
- Security
- Security Engineer
- Security Guard
- Security Officer
- Security Specialist
- Senior Accountant
- Senior Project Manager
- Senior Software Engineer
- Senior Systems Engineer
- SEO Specialist
- Service Advisor
- Service Manager
- Service Plumber
- Service Technician
- Service Writer
- Set Designer
- Sheet Metal Worker
- Shift Leader
- Shift Manager
- Shipping Clerk
- Shipping Coordinator
- Shuttle Driver
- Social Media Coordinator
- Social Media Director
- Social Media Intern
- Social Media Manager
- Social Media Specialist
- Social Worker
- Software Architect
- Software Developer
- Software Engineer
- Software Test Engineer
- Solar Installer
- Solution Architect
- Sommelier
- Sound Engineer
- Sous Chef
- Spa Therapist
- Special Education Assistant
- Special Education Teacher
- Speech Pathologist
- Sports Medicine Physician
- Staff Accountant
- Staffing Coordinator
- Stagehand
- State Tested Nursing Assistant
- State Trooper
- Statistician
- Sterile Processing Technician
- Stock Associate
- Stocker
- Store Associate
- Store Clerk
- Store Manager
- Store Shopper
- Strategic Planner
- Strategy Manager
- Student Assistant
- Substitute Paraprofessional
- Substitute Teacher
- Supervisor
- Supply Chain Analyst
- Supply Chain Manager
- Supply Planner
- Surgeon
- Surgical Technician
- Survey Technician
- Surveyor
- Sushi Chef
- Swim Instructor
- System Administrator
- System Engineer
- Systems Administrator
- Systems Analyst
- Systems Engineer
- Tailor
- Talent Acquisition Specialist
- Talent Manager
- Tattoo Artist
- Tax Accountant
- Tax Associate
- Tax Preparer
- Taxi Driver
- Teacher
- Teacher Assistant
- Teacher Trainer
- Teaching Assistant
- Team Leader
- Team Member
- Technical Analyst
- Technical Director
- Technical Project Manager
- Technical Support Specialist
- Technical Writer
- Telehealth Nurse
- Telemarketer
- Telemetry Nurse
- Teller
- Territory Manager
- Therapeutic Recreation Specialist
- Therapist
- Tour Guide
- Tow Truck Driver
- Training Coordinator
- Training Manager
- Translator
- Transportation Manager
- Transportation Security Officer
- Travel Agent
- Travel Nurse
- Treasurer
- Triage Nurse
- Truck Dispatcher
- Truck Driver
- Tutor
- Ultrasound Technician
- Underwriter
- Unit Clerk
- Unit Secretary
- Utility Locator
- Utility Worker
- UX Designer
- UX Writer
- Valet
- Vendor Manager
- Veterinarian
- Veterinary Assistant
- Veterinary Receptionist
- Veterinary Technician
- Vice President
- Vice President of Operations
- Vice President of Sales
- Video Editor
- Video Game Designer
- Video Game Tester
- Video Producer
- Videographer
- Virtual Assistant
- Volunteer Coordinator
- Waiter
- Waiter/Waitress
- Warehouse Associate
- Warehouse Manager
- Warehouse Supervisor
- Warehouse Worker
- Wealth Manager
- Web Designer
- Web Developer
- Webmaster
- Wedding Coordinator
- Wedding Planner
- Welder
- Wildlife Biologist
- Writer
- X-Ray Technician
- Youth Pastor
- Zookeeper
- Zoologist
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