Ontario About 511

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Alerts Link to X page About 511

Ontario 511 is a bilingual digital traveller information service provided by the Ontario Ministry of Transportation. This website has been designed by and for users to help people plan their routes and travel safely and efficiently across the province of Ontario.

Vision

To present public information that impacts provincial highway travel in order to improve safety and reduce congestion.

Delivery Channels

The Ontario 511 service can be accessed via four channels:

  • 1) Mobile App:
    • Google Play
    • App Store
  • 2) Internet: www.Ontario.ca/511
  • 3) X: using our main or regionalized accounts
    • @511Ontario
    • @511ONCentral
    • @511ONNorthwest
    • @511ONWest
    • @511ONNortheast
    • @511ONEastern
  • 4) Telephone: by dialing 5-1-1

Additional ways to access the service include:

  • Outside of the province access by dialing 1-866-929-4257

Ontario 511 History

In 1986, the Ministry of Transportation offered their first traveller information service to the public with a winter road conditions telephone hotline. In 1999, the ministry expanded the service by launching a Road Condition Website. By 2004, the service evolved into the Traveller Road Information Portal (TRIP) website and offered an interactive telephone service.

In 2013 the service was launched as “Ontario 511”. It has been enhanced to provide 24/7 access to bilingual and accessible highway travel information through multiple channels – mobile app, website, X and telephone. In addition, the ministry offers a Track My Plow service to provide travellers with up to date information on the location of winter maintenance vehicles.

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