Outage Center - CPS Energy
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View Current Outages Places to Stay Warm Report an Outage Winter Preparedness & Safety Tips Generator Safety ERCOT - Track Grid Conditions For Electric and Gas Emergency? Please call 210-353-4357. Other Ways to Contact Us.
Stay on Top of Power Outages:
Sign up for CPS Energy Alerts. If your power goes out, we can send you an Outage Alert letting you know when to expect your service to be restored. We need to have up-to-date contact information for you to send you alerts. Please be sure you are signed up for Manage My Account with your phone number and email address. You can select the type of alerts you will receive from us.
Stay informed with our outage map and follow us on Facebook and X (formerly Twitter) for updates.
Expand AllERCOT: Electric Reliability Council of Texas
Electric Reliability Council of Texas (ERCOT) manages the flow of electric power for more than 26 million customers in Texas.
- Track statewide electricity demand at ERCOT.com and view daily peak demand forecast, current load, and available generation.
- Sign up for the ERCOT mobile app (available for download at the Apple App Store and Google Play).
- Follow ERCOT on X (formerly Twitter) (@ERCOT_ISO) and Facebook (Electric Reliability Council of Texas).
Helpful Information
- Emergency Preparedness & Safety Tips
- Outage Causes
- Outage Tips
- Sign Up for Outage Alerts
- What should you do during a power outage?
- Generator Safety
- Texas Ready
- Road Closures and Infrastructure Projects
- Power Quality FAQ
- Importance of clearing an alleyway
- Streetlight Alert – Report streetlight issues
- San Antonio Street Closures
- DisasterAssistance.gov
Helpful Phone Numbers
- Electric or Gas Emergency? Please call 210-353-4357 or toll-free (800) 870-1006 from rural areas. When prompted, provide your account number or service address and a phone number.
- Emergency - 911 (text or call)
- Bexar County Emergency Management
- Red Cross San Antonio - 210-224-5151
- San Antonio Police Department - Non-Emergency: 210-207-7273
- San Antonio Fire Department - Non-Emergency: 210-207-7744
- City of San Antonio 311 Services - 311 (210-207-6000)
Electric or Gas Emergency? Call 210-353-HELP (4357)
Billing or Service Questions? Residential 210-353-2222 Business 210-353-3333
Schedule a callback
Tag » When Will The Power Be Back On In San Antonio
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CPS Energy Outage Map
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FINAL UPDATE (12:50 AM): Power Restored For All Customers Affected By Tonight's Outage! 💪 We Thank Our Community For Patiently Waiting As Our Crews Worked Hard Through The Night To Resolve The Outage. Please Stay Safe And Take Care This Weekend! 🙌 3 Hours Ago
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(12 AM) We Thank Our Community For Their Patience As Crews Work Quickly & Safely To Restore Power For The Remaining 12k Customers. The Outage Was Caused By An Unknown Vehicle Crashing Into Our Helotes Substation. It Was Not Found When Crews Arrived. 📲 /outagemap 4 Hours Ago
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(11:10 PM) We're Aware Of An Outage Located On The NW Side Of Our Service Area. Crews Are En Route And Will Work Quickly And Safely To Restore Power For Customers. Thank You For Your Patience! Please Continue To Follow For The Latest Updates. 📲: /outagemap 5 Hours Ago
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Today Kicks Off #NationalDriveElectricWeek ! If You're Curious About Switching To An Electric Vehicle (EV), Join Us At SA Drive Electric On Saturday, 10/1. Attendees Can Learn All About EVs And EV Charging, Plus Get A Free Test Drive. Learn More At 🚙🔌 15 Hours Ago
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