People Before Strategy: A New Role For The CHRO

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SKIP TO CONTENTHarvard Business Review LogoHuman resource managementPeople Before Strategy: A New Role for the CHRO

The CEO should make the human resources leader a true partner. by Ram Charan, Dominic Barton and Dennis Carey

From the Magazine (July–August 2015)Artwork: Do Ho Suh, Cause and Effect, 2009, acrylic, stainless steel, aluminum frame. Installed at HITE Collection, Seoul   

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CEOs know that they depend on their company’s human resources to achieve success. Businesses don’t create value; people do. But if you peel back the layers at the vast majority of companies, you find CEOs who are distanced from and often dissatisfied with their chief human resources officers (CHROs) and the HR function in general. Research by McKinsey and the Conference Board consistently finds that CEOs worldwide see human capital as a top challenge, and they rank HR as only the eighth or ninth most important function in a company. That has to change.

Read more on Human resource management or related topics Managing people and Organizational restructuringA version of this article appeared in the July–August 2015 issue of Harvard Business Review.Ram Charan serves on seven private and public boards across the globe and is author or coauthor of 36 books and several HBR articles on corporate governance. He is the co-author of Boards That Lead: When to Take Charge, When to Partner, and When to Stay Out of the Way.Dominic Barton is the global managing partner of McKinsey & Company. He is a coauthor of Talent Wins: The New Playbook for Putting People First (Harvard Business Review Press, 2018).Dennis Carey is vice chairman of KornFerry and co-founder of ONYX, an invitation-only community for current and former CEOs of the world’s most influential corporations. He has recruited directors and CEOs for many of the most prestigious companies in America, served on several boards, taught corporate governance at the Wharton School, and co-authored seven books on strategy, talent, and risk. He founded the CEO Academy and ThePrium, both of which are best in class forums for corporate leaders. He has held post-doctoral fellowships at Harvard and Princeton.
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Read more on Human resource management or related topics Managing people and Organizational restructuring

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