PIXMA Manuals : MG3500 Series : If An Error Occurs - Canon

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Support Code Corresponding to the Number of Flashes of the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes	Cause	Support Code
2 flashes	The machine is out of paper, or paper does not feed.	1003
2 flashes	The paper size in the print settings and the size of the loaded paper do not match.	2100, 2101
3 flashes	The paper output tray is closed.	1250
	Paper is jammed in the paper output slot.	1300
	Paper is jammed inside the machine at the transport unit.	1303
	Paper is jammed when performing automatic duplex printing.	1304
4 flashes	The FINE cartridge is not installed properly.	1687
5 flashes	The FINE cartridge is not installed.	1401
5 flashes	Appropriate FINE cartridge is not installed.	1403, 1485
6 flashes	The paper output cover is open.	1202
7 flashes	The FINE cartridge is not installed in the correct position.	1486, 1487
8 flashes	The ink absorber is almost full.	1702, 1703, 1704, 1705, 1712, 1713, 1714, 1715
9 flashes	The protective material for the FINE Cartridge holder or the tape may remain attached to the holder.	1890
10 flashes	Loaded paper is not compatible with automatic duplex printing.	1310
11 flashes	Cannot perform automatic duplex printing with the current paper size setting.	4103
12 flashes	You cannot print the contents on CREATIVE PARK PREMIUM.	4100
13 flashes	The ink may have run out.	1686
14 flashes	The ink cartridge cannot be recognized.	1684
15 flashes	The FINE cartridge cannot be recognized.	1682
16 flashes	The ink has run out.	1688
21 flashes	The machine cannot detect the paper size.	2103
22 flashes	The machine has detected that the paper has been fed aligned to one side.	2102