PIXMA Manuals : MG6400 Series (MG6410, MG6420 ... - Canon

Support Code List (MG6410, MG6420, MG6440, MG6450, MG6460, MG6470, MG6480)

• Support Code:

The support code appears on the LCD and the computer screen when an error occurs.

"Support Code" means the error number and appears with an error message.

When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.

Support Code Appears on the LCD and the Computer Screen

• 1000 to 1ZZZ

  1003	1200	1250	1300	1303	1304
  1310	1401	1403	1405	1410	1411
  1412	1413	1414	1600	1660	1680
  1681	1684	1688	1689	1700	1701
  1712	1713	1714	1715	1890

• 2000 to 2ZZZ

  2100

  2101

  2102

  2103

  2700

  2900

• 4000 to 4ZZZ

  4100

  4103

• 5000 to 5ZZZ

  5011	5012	5100	5200	5400	5B00
  5B01	5B12	5B13	5B14	5B15

• 6000 to 6ZZZ

  6000	6500	6502	6800	6801	6900
  6901	6902	6910	6911	6930	6931
  6932	6933	6934	6935	6936	6937
  6938	6940	6941	6942	6943	6944
  6945	6946

• A000 to ZZZZ

  B200

  C000

About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).