Q: Dialing An Extension Within A Call With My IPhone 11

• Apple
• • Store
  • Mac
  • iPad
  • iPhone
  • Watch
  • Vision
  • AirPods
  • TV & Home
  • Entertainment
  • Accessories
  • Support
• 0+

Community Local Nav Open Menu Local Nav Close Menu

• Ask the Community
• Browse
• Search

Sign in

• Sign in
• Sign in corporate

Go back to my question iPhone User profile for user: newiphone11user newiphone11user Author User level: Level 1 4 points Dialing an extension within a call with my iPhone 11

When I am making a call with my iPhone 11, and am asked for an extension number by an atomated answering system, the extension numbers that I then select do not seem to register and I cannot reach the extension I desire. I have tried to program the number with commas or semi-colons as well, to no avail. I must have an incorrect setting somehow. Any advice?

iPhone 11, iOS 13

Posted on Mar 18, 2020 11:36 AM

Me too (15) Me too Me too (15) Me too Reply 2 replies

Loading page content

Page content loaded

User profile for user: newiphone11user newiphone11user Author User level: Level 1 4 points

Mar 18, 2020 11:57 AM in response to newiphone11user

I reset all settings and the problem is no longer an issue

Reply

Link

User profile for user: SravanKrA SravanKrA User level: Level 10 431,160 points

Mar 18, 2020 11:51 AM in response to newiphone11user

Automate dialing an extension or passcode

If the number you’re calling requires dialing an extension, iPhone can enter it for you. When editing a contact’s phone number, tap , then do any of the following:

• Tap Pause to enter a two-second pause (a two-second pause is represented as a comma in the phone number).
• Tap Wait to stop dialing until you tap Dial again (wait-to-dial is represented as a semicolon in the phone

number).

Watch the GIF below

Reply

Link

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

• Go to page of 1

Dialing an extension within a call with my iPhone 11

Welcome to Apple Support Community A forum where Apple customers help each other with their products. Get started with your Apple Account. Learn more Sign up Ask a question Reset