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Go back to my question iPhone User profile for user: Chrissy71 Chrissy71 Author User level: Level 1 50 points Iphone ghost touch Any fix to this irritating ghost touch and screen sensitibility latency???

Posted on May 15, 2017 2:57 AM

Me too (2640) Me too Me too (2640) Me too Reply Question marked as Top-ranking reply User profile for user: DJTiu DJTiu User level: Level 1 4 points

Posted on Jun 12, 2017 7:19 AM

Just an update regarding ghost touching issue on my iphone 5. I tried updating to the latest 10.3.2 software and it helped. Ghost touching is gone but sometimes screen is unresponsive after clicking once (example: either by typing a letter, punching a number in the calculator, scrolling on instagram). I have to lock and unlock the phone and everything goes to normal again. If i do not perform the lock unlock then the touch screen will not respond anymore even when tapping repeatedly.

I did the software update after restoring to factory default. Now i'm afraid if i restore my backup from itunes the ghost touching might come back.

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Question marked as Top-ranking reply User profile for user: DJTiu DJTiu User level: Level 1 4 points

Jun 12, 2017 7:19 AM in response to Gus

Just an update regarding ghost touching issue on my iphone 5. I tried updating to the latest 10.3.2 software and it helped. Ghost touching is gone but sometimes screen is unresponsive after clicking once (example: either by typing a letter, punching a number in the calculator, scrolling on instagram). I have to lock and unlock the phone and everything goes to normal again. If i do not perform the lock unlock then the touch screen will not respond anymore even when tapping repeatedly.

I did the software update after restoring to factory default. Now i'm afraid if i restore my backup from itunes the ghost touching might come back.

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User profile for user: Gus Gus User level: Level 6 19,590 points

Jun 6, 2017 12:29 PM in response to DJTiu

Hello,

For info you are not talking to Apple here. We are users just like you. If it was a major problem, Apple probably would have made a exchange or repair program for affected devices.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

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User profile for user: Gus Gus User level: Level 6 19,590 points

May 15, 2017 7:27 PM in response to Chrissy71

Okay, these steps are for a similar problem, but I would still suggest trying them.

Check your touchscreen

Make sure that your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth.
  3. Unplug your device.
  4. Restart your device. If you can't restart it, you can force restart your device.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

From:

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

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User profile for user: DJTiu DJTiu User level: Level 1 4 points

Jun 6, 2017 7:51 AM in response to Gus

I'm having the same issue with my iphone 5. Suddenly happened while using it. was not plugged into the charger or anything. And i used only the original charger and cable that came with the phone.

i tried resetting to factory default and it still happens. Tried lock and unlock when it happens but does not help. makes it own phone calls and I couldn't even type a simple text message as it just types ramdomly without end.

Very fustrating. I'm quite disappointed with the quality of the new iphone as i'm still using the very first generation iphone up til now for my other line. Never had a problem with ghost touching ever. Even if i had dropped it a few times Never had a problem with it. I've seen so many discussions about ghost touching on iphone 5, 5s, 6, 6s, and even on ipads. Maybe it's time apple should do something about this?

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User profile for user: Chrissy71 Chrissy71 Author User level: Level 1 50 points

May 15, 2017 4:55 PM in response to Chrissy71

My phone is going crazy. Randomy dial something without me touching it. Tried to hard reset couple of times and reset settings.

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User profile for user: Gus Gus User level: Level 6 19,590 points

Jun 13, 2017 1:00 PM in response to Vishal122

Okay, your iPhone 6 Plus may be eligible for a repair program.

More info here:

Multi-Touch Repair Program for iPhone 6 Plus - Apple Support

Otherwise, I would suggest going with what the Apple Store has said.

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User profile for user: Gus Gus User level: Level 6 19,590 points

May 15, 2017 1:14 PM in response to Chrissy71

Hello,

Can you provide more info? What is happening?

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User profile for user: Gus Gus User level: Level 6 19,590 points

Jun 12, 2017 12:48 PM in response to DJTiu

Okay, it is always worth a try to restore from a backup. Updating and restoring are good troubleshooting steps.

It sounds like (but I'm not 100% sure) that it may be a hardware problem with the screen. If you restore from a backup, and the problem still persist, then it is likely a hardware problem.

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User profile for user: Vishal122 Vishal122 User level: Level 1 4 points

Jun 12, 2017 9:34 PM in response to Gus

My apple 6 plus is having touch issue and i have visited the apple store to attempt a repair, but they refused to repair the phone which is out of warrenty and asked me to pay 26,500 INR to replace the phone....

Please advise

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