Reach Out To Your Customers Using Facebook Messenger

Log In Facebook Messenger Facebook Messenger for Business: Connect and Grow

Go beyond customer support with Facebook Messenger, one of today's most powerful online tools for customer interaction.

Contact Us Marketing

Utilize Facebook as a direct marketing channel

Service

Deliver service on your customer's favorite social media channel

Commerce

Drive sales through Facebook with two-way conversations

Newsletters & Announcements

Send daily updates and stay connected to your community Send daily updates and stay connected to your community

Keep your audience well-informed by using Facebook to deliver concise newsletters and timely announcements, ensuring they stay up-to-date with your brand's latest developments and news.

Read More

Product Launches

Keep customers up-to-date on new products and promotions Keep customers up-to-date on new products and promotions

Use Facebook to create anticipation for upcoming product launches by sending sneak peeks, behind-the-scenes content, and exclusive teasers, building excitement among your followers.

Read More

Sales & Deals

Ensure your customers don't miss out on any deals Ensure your customers don't miss out on any deals

Boost conversions by sending time-sensitive discounts, limited-time offers, and exclusive deals directly to your audience's inbox through Facebook Messenger, encouraging them to use offers.

Read More

Service Interaction

Optimize service interactions efficiently Optimize service interactions efficiently

Enhance Facebook Messenger support by providing purchase assistance, order tracking, managing returns, optimizing costs, and reducing customer wait times.

Service Automation

Systematize service for efficiency and satisfaction Systematize service for efficiency and satisfaction

Automate Facebook Messenger conversations to boost efficiency, cut costs, and leave your customers delighted.

Assisted Sales

Assist customers through the buying process Assist customers through the buying process

Suggest products, answer questions, and help customers make confident purchases, encouraging them to return.

Conversational Commerce

Transition chats into seamless shopping Transition chats into seamless shopping

Transform Facebook Messenger chats into conversions. Deliver a complete shopping journey in a single chat from start to finish.

Connect over 3 Billion Users

Connect with 3 Billion users. Facebook Messenger boasts a massive user base, with 90% following businesses and 83% discovering new products and services.

Boost Your Marketing Impact

Deliver tailored messages, offers, and promotions, strengthening audience connections and achieving marketing objectives.

Optimize Customer Satisfaction

Leverage Facebook Messenger for brand discovery, audience education, and sales acceleration.

Unlock a world of possibilities with this versatile app, extending your reach and boosting engagement. It empowers you to recruit, support, advertise, and seamlessly integrate with various social apps.

Here's why smart businesses choose Facebook Messenger:

1. Massive User Base: over 3 billion monthly active users.

2. Conversational Power: Enables 20 billion monthly conversations.

3. Bot-Powered Engagement: 300,000 active bots.

4. Superior Engagement: 70% higher open rates than email.

5. Business Adoption: Trusted by over 7 million businesses.

Contact Us

Simple Integration via API

Integrate Facebook directly through our Connectivity platform. Our API combines multiple communication channels into a single platform.

Read more

One Inbox for All Your Channels

Want to provide customer service via Facebook? With Mobile Service Cloud, you can interact with your customers in one easy-to-use inbox.

Read more

Customers Want It, Businesses Need It

Customer engagement today happens on a variety of online messaging channels to attract, engage, interact, and convert.

In this guide, you’ll see how using the most relevant messaging channels can do the same for your business.

Download the guide

1. Fast implementation and migration
2. Integrate via API or software
3. Premium customer support
4. GDPR-compliant & secure

• About CM.com
• Blog
• Pricing
• Contact

Global

• SIP Trunking
• Voice API
• Mobile Order
• Online Payments
• Payment Links
• Payment Methods

• POS Payments
• QR Payments
• Recurring Payments
• Suspected Fraud
• Transaction Processing

• SMS Gateway API
• Event Ticketing
• Musea & Parks
• Seated Ticketing
• Business Messaging API

• Cash Register
• Chatbot
• Connections
• Conversational Channels
• Customer Data Platform

• Email Gateway API
• Email Campaigns
• Event & Festival App
• HALO
• Mobile Marketing Cloud

• Mobile Service Cloud
• One Time Password API
• Payments Platform
• Sign
• Ticketing

• Privacy Statement
• Terms and conditions
• Cookie Policy
• Sitemap
• Investor Relations

Choose Your Region

Select a region to show relevant information. This may change the language.

Is your region not there?

Global English

Africa

South Africa English

Asia

China 中文 India English Japan 日本語 Singapore English United Arab Emirates English United Arab Emirates العربية

Europe

Belgium Nederlands Belgium Français Denmark Dansk Denmark English France Français Germany Deutsch Italy Italiano Netherlands Nederlands Spain Español Sweden Svenska United Kingdom English

North America

United States English

Is your region not there?

Global English