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Skyfire's profile
Skyfire
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Frequent Visitor

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12 Messages

Thursday, March 4th, 2021 4:00 PM

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Reelz Channel Removed?We used to have Reelz on 1429 up until this week, but now the channel's gone. Were we notified that it was being removed?

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4 years ago

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XfinityMartyR
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Official Employee

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2.7K Messages

5 years ago

Hello, @Skyfire! Thank you so much for reaching out to Comcast today over our Community Forums! We have made some programming changes recently, that may have impacted the Reelz Network in your area. We would be more than happy to check for you! Please send us a Private Message with your first and last name. 

 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

 

Thank you! 

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Vuulf

Visitor

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1 Message

@ComcastMartinR how is having a private message thread started between you and a user helpful to anyone else in the community looking for the same content?

4 years ago

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CCAndrew
+48 more

Gold Problem Solver

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25.9K Messages

5 years ago

Check past billing statements? That’s where channel change notifications would be

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drhull
+15 more

Problem Solver

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308 Messages

5 years ago

Do you have X1? Reelz Channel became an IP channel last week on channel 1429, and also launched in HD for the first time in most areas.

 

It should still be available in standard definition on a 3 digit channel number in your area if you don't have X1. These numbers vary by location.

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SPA22

New Poster

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2 Messages

@drhull Thank you I found Reelz on 161 in my area. Can I please ask you what is an IP channel? Thanks again.

4 years ago

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Skyfire
+2 more

Frequent Visitor

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12 Messages

5 years ago

Yeah, one of the agents got that info to me last night. I found the SD channel, so that works for now. The last time I had a Comcast/Xfinity installer in, he said the house signal was too low for X1, so I'm sticking with the boxes I have for now. 

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kenflinch
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Frequent Visitor

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6 Messages

5 years ago

Comcast is making it harder and harder to stay a customer. I'm sold on a certain package and agree to a 2 yr commitment, then every few months I notice channels are dropped and I no longer have what I signed up for. It seems the best way to go is to get a minimal package and augment it with streaming services. You have a lot more control and you can watch them on a variety of devices.

(edited)

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jute

Visitor

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1 Message

5 years ago

I called on Aug. 17, 2021 about this channel. They told me channel 1429 is part of our "package". Still nothing but a black screen when I click on that channel.

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