Refresh Button On Chromebook - HP Support Community - 4396670

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refresh button on chromebook

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Options Entire CommunityThis CategoryThis BoardKnowledge baseUsers cancel turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for  Search instead for  Did you mean:  Start a conversation Guidelines Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps. Sign in

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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Sign in / Create an account Learn more Sign in / Create an account / Learn more Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. MKenM MKenM 3 0 1 98,685 Apprentice Level 2

‎08-26-2014 06:06 PM

HP Recommended

I have an HP Chromebook 14. Two issues, one the mouse arrow has disappeared while using the touch pad. The cursor (arrow) reappears when I plug in a wireless mouse. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. I have no idea where or what the "Refresh Button is".

Can someone help with this issue. Thanking you in advance.

MKenM

Solved! Go to Solution.

6 people had the same question I have the same question 1 ACCEPTED SOLUTION Accepted Solutions MKenM MKenM Author 3 0 1 98,401 Apprentice Level 2

‎09-01-2014 08:26 PM

HP Recommended

I ended up calling HP tech support and it turns out the touchpad is inop. After they did a powerwash with me there was no additional testing they could do. They said they had very little other inforation on the Chromebook. If I had any further questions I needed to go he Google's web site. Very disappointing in that respect.

View solution in original post

Was this reply helpful? Yes No 6 REPLIES 6 Bruce_T Level 6 Bruce_T 177 65 10 98,590 Level 6

‎08-27-2014 07:51 AM

HP Recommended

Hi MKenM...

I'm sorry you're having this issue with your Chromebook 14! Can you provide some more information on when you see this happen? Does it happen on particular web sites or when doing particular tasks?

You can find the refresh button at the top of the keyboard - on the Chromebook 14, it shares the F3 key. I've included a picture below.

I hope you're getting some good use out of the Chromebook 14. I own one myself!

DISCLAIMER: I am an HP employee, but I am not a spokesperson for HP.

  • If you found this information helpful, please take a moment to click on "Accept as Solution".
  • If you'd like to say thanks, please click on the Kudos star!

Chromebook_14_refresh.JPG

Was this reply helpful? Yes No MKenM MKenM Author 3 0 1 98,574 Apprentice Level 2

‎08-27-2014 08:37 PM

HP Recommended

Thanks for the info on the refresh button. Here is the other problem. Out of the clear blue the mouse arrow disappeared from the screen. Tried a few things but whenever I use the touchpad the mouse function is not there. I have a USB wireless mouse, as soon as I plug it in and Chrome recognizes it the mouse function is back but only through the wireless mouse and not the touchpad. Can you help? Thanks very much!!!

BTW this is an HP Chromebook 14

Was this reply helpful? Yes No MKenM MKenM Author 3 0 1 98,402 Apprentice Level 2

‎09-01-2014 08:26 PM

HP Recommended

I ended up calling HP tech support and it turns out the touchpad is inop. After they did a powerwash with me there was no additional testing they could do. They said they had very little other inforation on the Chromebook. If I had any further questions I needed to go he Google's web site. Very disappointing in that respect.

Was this reply helpful? Yes No plm1 plm1 5 0 0 84,712 Apprentice Level 1

‎06-29-2017 07:10 AM

HP Recommended

Thank you so much. How I'm supposed to know that symbol means refresh refresh I don't know. I've only had this machine since 20 June and now it won't respond to the mouse.

Was this reply helpful? Yes No plm1 plm1 5 0 0 84,711 Apprentice Level 1

‎06-29-2017 07:12 AM

HP Recommended

That is interesting - so if I use some other form of mouse it will work? I will try that.

Was this reply helpful? Yes No plm1 plm1 5 0 0 84,707 Apprentice Level 1

‎06-29-2017 07:19 AM

HP Recommended

You've stated exactly what I've found on my Chromebook which I've only had from 20 June - so very pleased to read replies to you as well.

Was this reply helpful? Yes No Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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Tag » Where Is Refresh Button On Chromebook