Refund Policy - EMERALD APPLIANCES DUBAI

Skip to content

A Dubai born brand

Free Shipping in U.A.E

1 Year Warranty*

0

Your cart is empty

Continue shopping Clear Close Refund Policy

 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalised items), and personal care goods (such as beauty care products). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Us

Do you have any question?

OASIS EMERALD L.L.C

DIERA, MURSHID AREA

DUBAI, U.A.E

+971 50 4355 795

LOCATION : https://g.co/kgs/7EzBHX5

NameE-mailMessage Send message

Free shipping

On all orders within U.A.E.

Customer service

Call / WhatsApp: +971 50 4355 795

Email: [email protected]

Refer a friend

Coming soon…

Secure payment

100% secured payment guaranteed.

Go to item 1 Go to item 2 Go to item 3 Go to item 4