Refunds - Amazon Customer Service
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Types of return fees are:
| Fee | Description | Amount |
|---|---|---|
| Return Shipping Fee | Most items include at least one free return shipping option. However, you may be charged if:
| Varies by item and/or the shipping method selected. |
| Late Fee | You may be charged a fee when you do not drop off or complete a carrier pickup on or before the "return by date". | 20% of the item price for the first 30 days after the "return by date"; 100% of the item price afterwards. |
| Damage Fee | You may be charged a fee when you return an item that is damaged, missing parts, not in original condition, has tags removed or have obvious signs of use for reasons not due to an Amazon.com or seller error. | Up to 50% of the item price, except for Luxury Stores items, which will be charged 100% of the item price. |
| Restocking Fee | You may be charged a fee when you return an item from any of the following product types:
| 100% of the item price |
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