Report A Problem

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Report a Problem

Report a problem by sending an email to [email protected]

If something went wrong during your CalFresh application, we want to know. You can report a problem by sending an email to [email protected] or a text message to (415) 319-6501. These reports will help us make CalFresh better for everyone in the future. In your report, please tell us what county you live in and include as much detail as possible about what went wrong. We will do our best to get back to you, but we can't respond to every report.

Contact your county CalFresh office

Usually the easiest and fastest way to solve a problem is to contact your county CalFresh office and explain your situation. You can find the best phone number on the contacts page.

Appeal a decision about your CalFresh case

If your county has denied your CalFresh application, discontinued your case, or reduced your CalFresh benefits and you disagree with the decision, you can submit an appeal online. Before filing an appeal, we strongly encourage you to contact your county and see if you can work out the problem. This is usually faster and easier than appealing.

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