Reset Your Fire TV Device To Factory Settings

Skip to

• Main content

Keyboard shortcuts

• Search opt + /
• Cart shift + opt + C
• Home shift + opt + H
• Orders shift + opt + O
• Show/Hide shortcuts shift + opt + Z

To move between items, use your keyboard's up or down arrows. Help & Customer Service

Find more solutions

Digital Services and Device Support › Fire TV Support › Device Issues on Fire TV › Reset Your Fire TV Device to Factory Settings

A factory reset of your device removes all downloaded content including in-app purchases.

Important: Factory resetting your device removes your account information and downloaded content.

To factory reset your Fire TV device, follow these steps.

• To factory reset using your remote:
  1. If needed, safely eject expandable storage.
  2. Press and hold the Back button and the right side of the navigation circle together for 10 seconds.
• To factory reset from your Fire TV settings:
  1. Go to Settings on your Fire TV.
  2. Select My Fire TV, and then select Reset to Factory Defaults.
  3. On the TV screen, choose to continue or cancel the factory reset. If you don't choose, the device resets automatically after several more seconds.

When your Fire TV finishes the factory reset, instructions to pair your remote appear on-screen.

For more help, try our Amazon Fire TV forum.

Recommended Help Topics

• Reset Fire TV Smart TV to Factory Settings
• Stop Fire TV Smart TV from Rebooting
• Fire TV Logo Stuck on TV Screen
• Restart Your Fire TV Device
• Restart Your Fire TV Smart TV

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

‹ All Help Topics

Device Issues on Fire TV

• Can't Screen Mirror on Fire TV Devices
• Fire TV Isn't Turning On
• Fire TV Logo Stuck on TV Screen
• Fix a Blank TV Screen on Fire TV Devices
• Make Fire TV Stop Reading the Screen
• Reset Your Fire TV Device to Factory Settings
• Restart Your Fire TV Device
• Unable to Update Your Fire TV Device
• Can't Cast Apps to Fire TV
• Fire TV Keeps Restarting
• Screen Mirror Your Device to Fire TV
• About Fire TV Recovery Mode

Quick solutions

Devices & Content Deliver books, apps to your device

Devices & Content

Deliver books, apps to your device

Digital Purchases View purchased books & apps

Digital Purchases

View purchased books & apps

Your Subscriptions Edit payment info

Your Subscriptions

Edit payment info

1-Click Settings Change your address

1-Click Settings

Change your address

Digital & Device Forum Ask the community

Digital & Device Forum

Ask the community

Contact Us Back to top Get to Know Us

• Careers
• Amazon Newsletter
• About Amazon
• Accessibility
• Sustainability
• Press Center
• Investor Relations
• Amazon Devices
• Amazon Science

Make Money with Us

• Sell on Amazon
• Sell apps on Amazon
• Supply to Amazon
• Protect & Build Your Brand
• Become an Affiliate
• Become a Delivery Driver
• Start a Package Delivery Business
• Advertise Your Products
• Self-Publish with Us
• Become an Amazon Hub Partner
• ›See More Ways to Make Money

Amazon Payment Products

• Amazon Visa
• Amazon Store Card
• Amazon Secured Card
• Amazon Business Card
• Shop with Points
• Credit Card Marketplace
• Reload Your Balance
• Gift Cards
• Amazon Currency Converter

Let Us Help You

• Your Account
• Your Orders
• Shipping Rates & Policies
• Amazon Prime
• Returns & Replacements
• Manage Your Content and Devices
• Recalls and Product Safety Alerts
• Information about the FTC Prime settlement
• Registry & Gift List
• Help

English United States

• Amazon Music

  Stream millionsof songs

• Amazon Ads

  Reach customerswherever theyspend their time

• 6pm

  Score dealson fashion brands

• AbeBooks

  Books, art& collectibles

• ACX

  Audiobook PublishingMade Easy

• Sell on Amazon

  Start a Selling Account

• Veeqo

  Shipping SoftwareInventory Management

• Amazon Business

  Everything ForYour Business

• Amazon Fresh

  Groceries & MoreRight To Your Door

• AmazonGlobal

  Ship OrdersInternationally

• Home Services

  Experienced ProsHappiness Guarantee

• Amazon Web Services

  Scalable CloudComputing Services

• Audible

  Listen to Books & OriginalAudio Performances

• Box Office Mojo

  Find MovieBox Office Data

• Goodreads

  Book reviews& recommendations

• IMDb

  Movies, TV& Celebrities

• IMDbPro

  Get Info EntertainmentProfessionals Need

• Kindle Direct Publishing

  Indie Digital & Print PublishingMade Easy

• Amazon Photos

  Unlimited Photo StorageFree With Prime

• Prime Video Direct

  Video DistributionMade Easy

• Shopbop

  DesignerFashion Brands

• Amazon Resale

  Great Deals onQuality Used Products

• Whole Foods Market

  America’s HealthiestGrocery Store

• Woot!

  Deals and Shenanigans

• Zappos

  Shoes &Clothing

• Ring

  Smart HomeSecurity Systems

• eero WiFi

  Stream 4K Videoin Every Room

• Blink

  Smart Securityfor Every Home

• Neighbors App

  Real-Time Crime& Safety Alerts

• Amazon Subscription Boxes

  Top subscription boxes – right to your door

• PillPack

  Pharmacy Simplified

• Amazon Renewed

  Refurbished techyou can trust

• Conditions of Use
• Privacy Notice
• Consumer Health Data Privacy Disclosure
• Your Ads Privacy Choices

© 1996-2026, Amazon.com, Inc. or its affiliates