Screen Resolution - Big Fish Games Help

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2. Technical
3. Troubleshooting

Articles in this section

• How to Clear Your Browser's Local Storage
• Run Game as Administrator
• Uninstall and Reinstall a Game
• Enabling JavaScript in Your Browser
• Clear Browser Cache
• Screen Resolution
• Updating Your Game
• Update Your Web Browser
• About ActiveX

Why does my game look skewed or not work in full screen mode?

Sometimes switching to a lower resolution can resolve display issues. Please select your operating system from the list below to find steps to try:

Windows XP

1. From your desktop, right-click and select Properties.
2. Click the Settings tab.
3. Adjust your screen resolution to 1024 x 768 and select OK.
4. Try playing your game again.

Windows Vista

1. From your desktop, right-click and select Personalize.
2. Select Display Settings.
3. Adjust your screen resolution to 1024 x 768 and click Apply > OK.
4. Try playing your game again.

Windows 7 and Windows 8

1. From your desktop, right-click and select Screen resolution.
2. Adjust your screen resolution to 1024 x 768 and click OK.
3. Try playing your game again.

Windows 10

1. From your desktop, right-click and select Display Settings.
2. Select the Advanced display settings option at the bottom of the menu.
3. Adjust your screen resolution to 1024 x 768 and click Apply.
4. Try playing your game again.

Mac

1. Open up the Apple menu.
2. Select System Preferences.
3. Click on the Displays icon.
4. Select the Display tab to adjust your resolution to 1024 x 768.
5. Reopen your game.

Switch to Windowed Mode

If you continue to have trouble playing your game in full screen mode, switch to windowed mode. Under the main menu of the game, select Options, and un-check Full Screen mode.

In some games, Windowed Mode may appear in place of the Full screen option.

You can also try manually adjusting your computer monitor. By tuning the horizontal and vertical holds, you may be able to improve the picture quality.

If you still find that you are running into trouble with the game (regardless of the display mode), a video card update may fix the problem.

Related articles

• Game Crashing, Freezing, or Blank Screen
• Updating Your Game
• Run Game as Administrator
• Problems Downloading or Installation Failed
• Windows 10

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