Seller FAQ - GOAT Support

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  1. GOAT Support
  2. Selling on GOAT
  3. Seller FAQ
  • What is Vacation Mode?
  • How Do I Sign Up to Submit items for Sale If I Am In China?
  • Hong Kong Drop-Off
  • Shipping for China Sellers
  • Cash Outs for China Sellers
  • How do I submit items for sale on GOAT?
  • My items just sold. What do I do next?
  • I requested to submit items for sale. When will my account be approved?
  • I accepted an offer, but the order did not go through. What happened?
  • What happens if I don't confirm this order?
  • Why was my order auto-confirmed?
  • Can I cancel a sale?
  • How do I ship the items that have sold?
  • How do I get my prepaid shipping label?
  • What if the weight on my shipping label is insufficient?
  • Why am I supposed to ship my sneakers to GOAT?
  • As a seller, do I pay for shipping?
  • What happens if I don't ship in time?
  • How long does the verification process take?
  • What if an issue is discovered with my item?
  • What happens if my items are found to be fake?
  • Can I get my consigned sneakers back?
  • I accidentally sent items unrelated to my order. Can I get them back?
  • Can I share a Seller Account?
  • Can I create more than one Seller Account?
  • Why was my Seller Account suspended?
  • What is an Inactive Seller?
  • Why was my sale canceled?

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