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2. Shipping Instructions

Shipping Instructions

If you are a Seller within the US shipping an item designated as a Dangerous good, you can find shipping instructions in our FAQ: How do I ship dangerous goods?

1. Go to My Account > Selling > Pending.
1. Here you will be able to access and print your shipping label.
2. Please note that StockX shipping labels are based on the shipping address listed on your account. Items should only be shipped using the shipping label generated for your sale.
2. Place the product’s packaging into a bigger and sufficiently sized shipping box that is no more than 2 inches (5 cm) larger than your item on each side. Remove all HAZMAT warnings, labels, and stickers from the shipping parcel.
3. Use bubble wrap and/or packing paper to ensure your item is secure while in transit.
4. Seal the package across the side flaps and the seams on the top and bottom of the shipping box using 2” or wider packing tape. Do not use masking tape, cellophane tape, duct tape, string or paper over-wrap to secure the package.
5. Tape and secure the StockX provided shipping label to the outside of your shipping box.

Drop off your sealed package at an authorized UPS location to be sent off. To find your closest UPS location, visit UPS.com/Dropoff. If you do not have a UPS near you, you can visit UPS.com to see if there is a close third-party Access Point Drop-off. For some items, Sellers may be given a FedEx label to drop off your sealed package at an authorized FedEx drop-off facility. To find the location closest to you, visit local.fedex.com). For information regarding claims liability when using a third-party, refer to our FAQ: What happens if my item gets lost or damaged while buying or selling on StockX?Please note: Utilizing an access point or third party service to ship your package may cause a delay in your order reflecting as shipped. An order will not be marked as “en route” until the origin scan from the carrier has been received. Due to possible delays in item scanning when using an access point, this may cause an order to be canceled if not received in time by the carrier from the access point.Although rare, packages have the potential to be lost or damaged during the shipping process to StockX. For this reason we ask that all Sellers obtain a drop-off receipt and keep it until the order is complete.International ShippingFor international shipments you may be required to include a commercial invoice. If required, it will be provided to you along with your shipping label. Please bring all three copies with you to your drop off location where they can help you to attach it to the outside of the shipping box for access by customs. Sellers in most countries will ship with UPS, and Sellers in certain regions throughout Southeast Asia will ship with either SF Express, DHL, or ECMS. If you are shipping from Hong Kong, Mainland China, Macao, Taiwan, South Korea, Malaysia, Singapore, Indonesia, Thailand, or Vietnam, please visit this blog post on Express carriers in many countries and regions in Asia for more information on your shipping carrier. If you are shipping with SF Express you can either drop off your item or have it picked up. At the time of drop off or pickup, you may be required to open the package to ensure that you are shipping what you have declared on your shipping label.If shipping from Indonesia, Thailand, or Vietnam, you will need to ship sold items with DHL. Visit locator.dhl.com to find an authorized DHL location near you to drop off your sealed package.Level 1-3 Sellers in Czechia, Denmark, Hungary, Portugal, Slovakia, and Sweden can drop off sold items with the carrier DPD. Visit dpd.com to find the drop-off location nearest to you.Check out our blog on How to Properly Ship Your Item to StockX for more detailed shipping information. As a reminder, StockX is not responsible for items not packaged or shipped properly.Specific shipping instructions for international territories can be found on our blog.

• Japan: StockXにおける販売品の発送手順
• Korea: 벌크 배송 & 신규 방문 발송 옵션이 찾아왔습니다
• Australia: Australia Seller Guideline

Related

• Specific instructions for shipping Trading Cards can be found on this blog: StockX Graded Trading Cards Shipping Guide.
• Specific Instructions for shipping Funko Pop! figures can be found on this blog: How to Properly Ship your Funko! Pop to StockX.

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