Should You Remove Elara App? How To Remove The App - Gamespec

Many Windows users have found the Elara app is causing various system errors. According to them, the elara application is preventing them from shutting down their PC or signing out from it.

Many people inquired about “ApntEX.exe”, which they found in the task manager and confident that the process is a part of the Elara application.

If you have been facing the same, you are in the right place because we are going to talk about how to remove Elara app.

What is Elara app?

Elara app is a pre-installed touchpad driver-related program that usually comes with Dell, Toshiba, and Sony laptops. This application can only be found on laptops because its primary purpose is to sustain the functionality of a touchpad.

The developer of this application is a Japanese electronic company called Alps Electric Co. This company also provides various hardware components to Sony, Dell, and Toshiba.

The main process of this application runs in the background as Apntex.exe. You can find this executable file in a specific folder of the system drive, generally at this address C:\Program Files\Apoint2k\.

On the task manager, you can find it under the process tab.

Is the Elara app malware?

The main purpose of this app is to support the functionality of the touchpad driver. However, since this application is creating a weird shutdown/login-logout preventing the issue people tend to believe it is a virus.

Another reason is that this process runs in the background, there is no GUI interface for this application. So people often confuse about where this application came from and afraid of their laptop being infected.

Though, the original Elara app is not a virus and is mainly deployed to support the touchpad. There is still a possibility that the application is being injected or replaced by malware, which happens when you download the executable file from third-party resources.

So, it’s necessary to recognize whether you are using the legit Elara app or malware.

How to remove the Elara app on safe mode with networking enabled?

In this process, you need to go through two sequential steps, first, safe boot your PC with network enable followed by analyzing your PC with TOTAL AV or any other reliable antivirus software.

#Step 1 (Apply safe boot with networking)

You have two approaches to finish this first step. First, (using system configuration).

• Open the RUN dialog box and type MSConfig.
• The System Configuration window will open.
• Go to the Boot tab, check the safe boot option.
• Under the safe boot select network.
• Don’t forget to click Apply.

#(The alternate approach) is;

• Press the “Power button” when you are on the login screen. Then press and hold “Shift”.
• Click on “Restart”
• Now Select Troubleshoot > Advanced options > Start settings.
• Once your PC comes to live again select “Enable safe mode with networking” from “Startup settings”.

Once you complete this step, next you need to remove the files associated with the virus. For this, you need to download good anti-malware software.

Since you are on-network enable mood, you can download using a browser.

We recommend you do a full system scanning with a powerful anti-malware tool such as TOTAL AV or Kaspersky Total Security. If the antivirus software identifies ELara as malware, then it will remove the Elara app.

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Wrapping up

Remember that Elara is a built-in program in Windows, so removing it completely or disabling it may cause issues with the touchpad functionality. Make sure you have a mouse as a backup.

However, windows 10 has effective drivers for the touchpad so you don’t need any app as a touchpad driver significantly installed by the manufacturer.

But still, before you uninstall the Elara app completely, you need to make sure which Windows 10 version is currently in use. I hope this tutorial will help you to fix the issue and remove the Elara app from windows.