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Knowledge base

Help Center (10)

Find answers to the common questions that we hear from our users.

Getting Started (12)

• Beware of SCAM | Protect yourself from Scammers
• How to create an account on LOBSTR?
• Why do we need your email to create an account on LOBSTR?

View all 12 Buy & Sell Crypto (12)

• Buying crypto with Coindisco
• MoonPay partnership. Buying Lumens and other crypto with LOBSTR
• MoonPay partnership. Receiving bank transfers for automatic USDC conversion

View all 12 MoneyGram Partnership (8)

• What countries are supported for cash in and cash out by MoneyGram services on LOBSTR?
• Having issues with my MoneyGram transaction. What should I do?
• How much can I cash in / cash out with MoneyGram?

View all 8 Account and Wallet (19)

• What is a Recovery Phrase on LOBSTR?
• Where can I find the hash (ID) of my transaction?
• Managing multiple Stellar wallets on LOBSTR

View all 19 Assets and Exchange (14)

• Adding custom assets on LOBSTR
• How do I quickly swap one asset to another with LOBSTR?
• What is Smart Swap?

View all 14 Privacy and Security (13)

• Security of your wallet on LOBSTR
• Read this before you send tokens to QSI | Protect yourself from Scammers
• How can I reset my password?

View all 13 Troubleshooting (10)

• How many assets or active trades can I have in my Stellar wallet? (network subentries limit)
• Buy crypto. What should I do if the order is marked as Completed but the funds have not yet been received?
• Can't log in to my account due to an unconfirmed IP address

View all 10 Other (5)

• Boost visibility of your assets on LOBSTR
• Integrate Identicons to your project
• LOBSTR Merge Tool

View all 5 WalletConnect (4)

• WalletConnect: How to log in and use your Stellar wallet from LOBSTR with other services
• WalletConnect: How to sign outgoing transactions from connected services
• Is it secure to use WalletConnect on LOBSTR?

View all 4 LOBSTR Signer Extension (2)

• LOBSTR signer extension: How to connect and use your Stellar wallet from LOBSTR with other services
• LOBSTR signer extension: How to sign outgoing transactions from connected services

Multisig and LOBSTR Vault (6)

Find answers to the common questions related to LOBSTR Vault and multisig.

Get Started (11)

• How to protect yourself from Scammers | Beware of SCAM
• How can I contact you?
• Welcome to LOBSTR Vault

View all 11 How To (9)

• Recover my LOBSTR Vault account
• View my Pending and Signed transactions?
• Get access to funds that I sent to my Vault account

View all 9 Video Tutorials (9)

• Setting up multisig with LOBSTR mobile app and LOBSTR Vault
• Multisig: Sending funds with LOBSTR web app and confirming with LOBSTR Vault
• Multisig: Sending funds with LOBSTR mobile app and confirming with LOBSTR Vault

View all 9 Vault Signer Card (7)

• What is a Vault Signer Card?
• Signing in with Vault Signer Card
• Enabling multisig with Vault Signer Card in LOBSTR app

View all 7 Signing Transactions (6)

• Which transactions can I sign?
• Transaction requires more signatures
• Invalid sequence number

View all 6 Other (2)

• Supported wallets and services
• Integrate LOBSTR Vault support

Announcements (2)

News, updates and announcements from LOBSTR team.

Development Updates (1)

• Send funds to any email address with LOBSTR

Announcements (1)

• Introducing project Aquarius