A system report or other file containing a description of your computer's technical specification is required to submit this technical support request. Make sure you selected your operating system in the form above, and attached the appropriate report for that system. Detailed instructions on how to generate the report are shown below, after selecting your operating system above. You can also check the instructions here for Windows, macOS and Linux.
When submitting a system report, please be aware that it may contain your personal information, like your computer name. Please consider reviewing and removing any personal information from the system report before submitting this file. Creating a DXDiag reportTo launch the DXDiag application, press the Windows Key + R, type in
dxdiag and press Enter.Please do not swich to the 64-bit version, as the 32-bit version is preferred.In the DXDiag window, click "Save All Information...", then choose a location in which you want to save the file (your desktop, for instance). Once you have created the file, please attach it to your support request using the "Add file" button above. Creating a System Profiler reportOS X 10.7 or newer:Go to Applications -> Utilities -> System InformationClick File -> Save as...Save the file and attach it to your support request using the ""Add file"" button above.OS X 10.6.x:Go to Applications -> Utilities -> System ProfilerClick File -> Save as...Save the file and attach it to your support request using the ""Add file"" button above. Creating a GOG system reportIf you have installed the game using our *.sh installer, open your default terminal emulator, and run the following commands
(don\'t forget to adapt the first command depending on the game and its location. Use TAB to auto-complete the location and prevent typos and mistakes, and RETURN key - "Enter" - to confirm):
cd ~/GOG Games/*your game*./start.sh --sysrepThe system report will be located in your Desktop folder. Please attach it to your support request using the "Add file" button above Search across all games and articles This field cannot be blank If you're having problems redeeming a code, try the following steps: • If you're using GOG GALAXY and encounter an issue, try aborting the process (click outside of the redeem window) and redeeming again. If that doesn't work, try redeeming via your browser at https://www.gog.com/redeem . • If you're having problems redeeming via your browser, try using a different browser altogether, or redeeming via GOG GALAXY. • To redeem via GOG GALAXY, click "+ Add games & Friends" and "Redeem GOG code", then follow the on-screen instructions. • Always make sure to double- and triple-check the code, character by character. • For Cyberpunk 2077 codes, keep in mind that the letter 'O' should not be present in the code. Only zeroes should be present. Try this link to refresh your games list: https://www.gog.com/user/refresh. If you're using GOG GALAXY, restart it after the refresh is complete. For problems with DLC, go here: https://support.gog.com/hc/articles/4411524216977 If you have feedback / suggestions concerning Cyberpunk 2077, please consider sharing them on the official forum: https://forums.cdprojektred.com/index.php?forums/cyberpunk.31/ or the game's social media pages.
Please make sure to provide your CONTACT email address in the form. Keep in mind that any further communication will be sent to this mail. You can now
apply for a refund directly from your Order History page: https://www.gog.com/account/settings/orders You can now
apply for a refund directly from your Order History page: https://www.gog.com/account/settings/orders If the game crashes and your PC meets the requirements, please try these steps: ◘ Install the latest, Cyberpunk 2077-ready graphics card drivers. ◘ In GOG GALAXY, use Manage installation > Verify / Repair. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it. If you would like to report Cyberpunk 2077 in-game bugs or share feedback, please consider posting on the CD Projekt Red forums: https://forums.cdprojektred.com/index.php?forums/cyberpunk.21/ This way the Developers will be able to see it.
Please make sure to provide your CONTACT email address in the form. Keep in mind that any further communication will be sent to this mail. Please check your SPAM folder and add @email.gog.com to your trusted senders. You can delete your GOG account in your settings, here: https://www.gog.com/account/settings/delete_account. Please check your SPAM folder and add @email.gog.com to your trusted senders.
- GOG SUPPORT CENTER
- Game Technical Issues
- Game specific troubleshooting
SWAT 4: Gold Edition - Multiplayer Instructions
Be advised, this game supports only connectivity over LAN or direct connection(Direct IP).CD-Key is not required.Game server list was managed by Gamespy which is no longer available. If you wish to join a server, please use DirectIP option. In order to connect to a server, please:- Find a server on: https://swat4stats.com/servers/- Launch SWAT 4.- While in main menu of the game, please press Join Game -> Direct IP.- Type IP of a server and press 'tick' button.
You can only create a LAN game, so please make sure that you are creating a LAN game instead of the "Internet" game. Otherwise, the game may ask you for a CD-Key.You can also use GameRanger: https://www.gameranger.com/
Windows
Check out additional solutions and resources on the PCGamingWiki General troubleshooting
Known solutions to game issues
Check out additional solutions and resources on the PCGamingWiki Other helpful articles
- GOG SUPPORT CENTER
- Game Technical Issues
- Game specific troubleshooting
Be advised, this game supports only connectivity over LAN or direct connection(Direct IP).CD-Key is not required.Game server list was managed by Gamespy which is no longer available. If you wish to join a server, please use DirectIP option. In order to connect to a server, please:- Find a server on: https://swat4stats.com/servers/- Launch SWAT 4.- While in main menu of the game, please press Join Game -> Direct IP.- Type IP of a server and press 'tick' button.
You can only create a LAN game, so please make sure that you are creating a LAN game instead of the "Internet" game. Otherwise, the game may ask you for a CD-Key.You can also use GameRanger: https://www.gameranger.com/
Articles in this section
- The Long Dark - missing classic game saves
- Bloodwych - missing staircase bug
- S.T.A.L.K.E.R. G.A.M.M.A. infinite loop when trying to update
- SILENT HILL f - offline gaming
- Wander Stars - missing game saves after an update
- Tales of Monkey Island - issues with progressing to Chapter 5
- Endzone 2 - Modding
- Ultima™ 4+5+6 - transferring your character from Ultima™ 4 to from Ultima™ 5
- LEGO® Indiana Jones™ 2: The Adventure Continues
- LEGO® Indiana Jones™: The Original Adventures - crash on launch
Do you have more questions?

Didn't find the answer you were looking for? If you were unable to find the answers you were looking for, please reach out and someone from our friendly and knowledgeable support team will be happy to help with their top-notch assistance! We know you want to get back to gaming, so we strive to answer all messages within 24 hours. Contact us

Want to get help and maybe make some new friends? We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though! Ask our community