Taxis - My Guide Singapore

As a visitor to Singapore, your most convenient way to get around is to grab a cab! How comforting it is for an exhausted and disoriented visitor to be taken care of by a friendly and helpful fellow.

At the airport, an English-speaking taxi driver will courteously load up your luggage, then offer some friendly chat to put you at ease. You're free to relax and enjoy the ride in a safe, clean and roadworthy vehicle: secure seatbelts, refreshing air conditioning and soft radio are standards in Singapore. There are three methods for catching a taxi.

1. Hailing along the road With a large fleet of more than 26,000 vehicles, it’s so easy to stand alongside the road and flag down a taxi, usually within minutes. Yet it may sometimes happen that a taxi won’t stop, in spite of your desperate hailing! This might be because that particular taxi driver is not available at the moment. There are also strict rules drivers must follow.

You can recognize whether a vehicle is available by checking its roof-top sign.

 

Roof-top sign	Meaning
Taxi	available
Shift	changing shift
Hired/Busy	not available
On Call	not available, booked

 

 

 

A taxi is not allowed to stop - On any road in the Central Business District, where public busses are operating - At bus stops - Along bus service routes during operational hours - Along road lanes with double zig-zag lines  

2. Queuing at a taxi stand If you can’t find an available cab passing by, or your location is not suitable for hailing, you may have to wait in line at one of the many taxi stands. At the airport for instance, you’ll find a taxi stand in the Arrival Hall of each terminal. In the city, all shopping centers, hotels and office buildings have a taxi stand.

3. Booking through the phone or Internet Another option is to call one of the taxi operators and book a taxi. You need your exact location or else, if booking through sms, to allow access to your location.

You can also book through iPhone, Android and Smartphone.

Simply download one of several apps available from the iTunes App Store or Android Market. Some Apps are Singapore Taxi, SMRT Book a Taxi, ComfortDelGro Taxi Booking.

4-seater taxis	Hotline	Website
Comfort, CityCab	6552 1111	www.cdgtaxi.com.sg
Prime Taxi	6778 0808	www.primetaxi.com.sg
SMRT Taxi	6555 8888	www.smrttaxis.com.sg
Trans-Cab	6555 3333	www.transcabservices.com.sg
Premier Taxis	6363 6888	www.premiertaxi.com

 

7-seater taxis	Hotline	Internet booking
Maxi Cab	6535 3534	www.limousinetransport.com
Limo Taxi Cab	8388 3885	www.limotaxicab.co

 

Taxi Fare Taxis in Singapore are relatively cheap, compared with rates in the US and European countries. Best of all, fares are closely regulated and all taxis are metered, based on the distance travelled, plus a flag-down rate of S$3.00 –S$5.00, depending of the type of taxi.

Surcharges Some additional surcharges may be applied, such as additional fees for advance booking, calling a taxi and for peak hours.

 

 

Booking fees for standard taxis

Monday - Friday	6:00am to 9:30am	S$3.30
Monday - Friday	6:00pm to midnight	S$3.30
Saturdays, Sundays, Public Holidays	6:00pm to midnight	S$3.30
At all other times		S$2.30
Advance bookings		S$5.20 – 10.00

Booking fees for peak hour

Monday to Friday	6:00am - 9:30am (except Public Holidays)	25% of metered fare
	Midnight - 5:59am	50% of metered fare

Booking fees for special locations

Changi Airport & Changi Air Freight Centre,   Airport Police Station, Airport Logistics Park	S$3.00 to S$5.00 depending on time
Seletar Airport	S$3.00
Marina Bay Sands and Resort World Sentosa	S$3.00 Sun & Public Holidays and from 6:00am to 4:59pm
Singapore Expo Centre	S$2.0

Card payment Unlike some other countries, in Singapore you won’t be charged for extra luggage, or if you’ve forgotten to withdraw some cash at the airport. That’s okay, as most taxis accept credit and charge card payments (with 10% administrative charge for credit cards and S$0.30 for Ez-link , NETS, NETS FlashPay, or EPINS payments).

more information about taxi fares.

Taxis in Singapore are incredibly efficient and easy to hail, except during rush hours (8:00-9:00 and 17:00-19:00), and when taxi drivers are changing shifts. Otherwise they work hard to help make your stay in Singapore as enjoyable and stress free as possible!

 

Accessibility For information about accessibility in taxi cabs, please read our dedicated page, Handicap Accessible Travel.  

Here a few personal tips


• Some taxi drivers only know the way to the major hotels, and are not very familiar with the rest of Singapore. It is best to be prepared to give some guidance, or a landmark near the place you want to go.
• Inform the driver of your preferred route at the beginning of your journey.
• Most taxis are four-seaters (four adults). Three children younger than 12 years are considered equivalent to two adults.

• Smoking, drinking and eating are not allowed in the taxi.
• Black Chrysler cabs have a flag-down rate of SGD 5.
• Fastening your seatbelt is compulsory - if you fail to do so, you risk a fine of SGD 300!
• You may want to ask for a receipt, in case of lost belongings, or if you wish to lodge a complaint.  

Filing a complaint In case you are extremly unhappy about the service of a driver, you can contact the taxi companies.  

Taxi Company	Hotline	Email
Comfort Transportation Pte Ltd	6552 4525	[email protected]
CityCab Pte Ltd	6552 4525	[email protected]
SMRT Taxis Pte Ltd	Ask SMRT - 1800 3368 900	[email protected]
Trans-Cab Services Pte Ltd	6555 3333	[email protected]
Premier Taxis Pte Ltd	3476 3033	[email protected]
Smart Automobile Pte Ltd	6485 7777	[email protected]
Prime Car Rental Pte Ltd	6778 0808	[email protected]