Telegram FAQ

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This FAQ provides answers to basic questions about Telegram.Check out our Advanced FAQ for more technical information.

Telegram keeps evolving and adding new features, so this document may contain outdated information. We expect to finish updating the FAQ, Bot Manuals, and other documents within a few months.

General

  • What is Telegram?
  • Who is it for?
  • How is it different from WhatsApp?
  • How old is Telegram?
  • Is it available on my device?
  • Who are the people behind Telegram?
  • Where is Telegram based?
  • How do you make money?
  • What are your thoughts on internet privacy?
  • What about GDPR?
  • Do you process takedown requests?
  • Do you process data requests?

Telegram Basics

  • Who can I message?
  • Who can message me?
  • Does Telegram send Verification Codes for other apps?
  • Who has Telegram?
  • Inviting friends
  • What do the check marks mean in Telegram?
  • Can I hide my 'last seen'?
  • Who can see me 'online'?
  • Can I delete my messages?
  • Voice, Video and Group calls
  • Using emoticons

Groups and Channels

  • What makes Telegram groups cool?
  • How are channels and groups different?
  • Creating a group
  • Adding members and using Invite Links

Usernames and t.me

  • What are usernames? How do I get one?
  • What are Collectible Usernames? How are they different from basic usernames?
  • How does t.me work?
  • What can I use as my username?
  • Do I need a username?
  • Will people know my number?
  • How do I delete my username?
  • What do I do if my username is taken?
  • What if someone is pretending to be me?

Security

  • How secure is Telegram?
  • How do you encrypt data?
  • Why should I trust you?
  • Do I need to trust Telegram for it to be secure?
  • What if my hacker friend doubts you?
  • Can Telegram protect me against everything?
  • How does 2-Step Verification work?

Secret Chats

  • What is a secret chat?
  • Starting a secret chat
  • Using the self-destruct timer
  • Screenshot alerts
  • Encryption key picture
  • Why not make all chats 'secret'?

Your Account

  • Who can see my phone number?
  • I have a new phone number, what do I do?
  • Log out of Telegram
  • Change your phone number
  • Delete your Telegram account
  • How does account self-destruction work?
  • My phone was stolen. What do I do?
  • What does Profile Rating mean?
  • What is a Passkey?

Bots

  • How do I create a bot?
  • How do I get rid of a bot?
  • Are bots safe?
  • Where can I get more bots?

Deeper Questions

  • Can I get Telegram's server-side code?
  • Can I use my own server?
  • Can I use the Telegram API?
  • Do you have a Privacy Policy?
  • What does the iOS privacy sheet mean?
  • Why do you have two apps in the Mac App Store?
  • Can I translate Telegram?
  • Can I help?

Troubleshooting

  • SMS, login, register
  • Getting a login code via a phone call
  • Getting codes via Telegram
  • Notification problems
  • Problems with contacts
  • Deleting contacts on Android
  • Secret Chats
  • Can't send messages to non contacts
  • Telegram uses the camera or microphone in the background

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