The Spectrum Virus Protection System Does… - Apple Community

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User profile for user: Malcolm J. Rayfield Malcolm J. Rayfield User level: Level 7 23,095 points

Jun 2, 2020 3:55 PM in response to ellon112

Have you tried unistalling Spectrum? Virus protection is built-in to Mac OS. Adding other antivirus software can cause problems.

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User profile for user: ellon112 ellon112 Author User level: Level 1 10 points

Jun 2, 2020 9:35 PM in response to dialabrain

Thanks for the website. I was able to partially uninstall the spectrum virus support. However apparently it was unable to uninstall completely. I received the following response below. I did shut down the computer and restarted but it is still running exceedingly slow. Probably because it was unable to completely delete the Spectrum virus protector. I guess I'll check with Spectrum tomorrow. Again thanks for your very timely help.

Received following response:

Error in uninstall script: The command exited with a non-zero status.

Uninstalling...

Removing in /Applications

Removing in /Applications

Removing daemons and command line tools

Removing daemons and command line tools

Removing Safari extension for all users

LaunchAgents unloaded

GUI killed

LaunchDaemons unloaded

Releasing subcription

Removing in /Applications

Removing daemons and command line tools

Removing driver

Removing driver

Removing driver

Removing customizations

Removing customizations

ERROR: Failed to remove kernel extension com.f-secure.kext.fsauth

Removing customizations

Removing receipts

Removing receipts

Removing receipts

Uninstallation complete.

Some errors were encountered during uninstallation.

Please contact support and email them the uninstall log file:

/Library/Logs/F-Secure Mac Protection uninstall.log

Please reboot before reinstalling the product.

Error number: 1

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User profile for user: dialabrain dialabrain User level: Level 10 136,025 points

Jun 2, 2020 6:54 PM in response to ellon112

https://www.spectrum.net/support/internet/security-suite-mac-uninstall-anti-virus-software/

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User profile for user: ellon112 ellon112 Author User level: Level 1 10 points

Jun 3, 2020 8:23 AM in response to ellon112

Just a follow up comment. Even though I have been unable to reach Spectrum, after turning off the computer for the night, this morning I can see a definite improvement in the speed with less buffering. I'll still contact Spectrum concerning the error message I received when uninstalling the virus protection. I'll never add another anti virus to my Apple computer. This is the first time using this (any) discussion group. I found this group to be very knowledgeable and helpful. Thanks to all of you.

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User profile for user: ellon112 ellon112 Author User level: Level 1 10 points

Jun 2, 2020 6:47 PM in response to Malcolm J. Rayfield

Thanks I’ll try that. I’ll have to call Spectrum to see how to uninstall.

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User profile for user: dialabrain dialabrain User level: Level 10 136,025 points

Jun 2, 2020 9:46 PM in response to ellon112

You're welcome.

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User profile for user: robby163 robby163 User level: Level 1 117 points

Jun 2, 2020 7:57 PM in response to ellon112

I found that virus protection software only slows down you Mac. The system is very secure on its own .

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