Top 7 Ways To Fix Spotify Not Responding On Windows And Mac

Quick Tips

• Delete the Spotify application folder and then relaunch Spotify.
• Just like how you would clear the app cache on your phone, we suggest doing the same for Spotify on your Mac.
• You can open the Spotify app > select the Spotify menu in the menu bar > Disable Hardware Acceleration.

Basic Fixes

• Check internet access: Check if your Mac is connected to a strong Wi-Fi network. Switch to a 5GHz frequency band if you have a dual-band router.
• Disable VPN: Yes, it gives you access to songs not playing in your region. But it can cause playback issues as well.
• Update or Reinstall the Spotify app: Install the latest version to check if the problem gets solved.
• Update System Software version: Open Settings > General > Software Update.

Fix 1: Delete Spotify Folder in Application Support

The Application Support folder on your Mac has all the files needed for apps to work. These files include software’s registration information, configuration data, settings, etc. You can delete the same application folder for Spotify and then check if the problem gets solved.

Step 1: Press Command + Spacebar to open Spotlight Search and then type the following address.

~/Library/Application Support

Step 2: Select the Spotify app folder and then drag it to the Trash. Then, clear the Trash.

Step 3: Close the window and then relaunch Spotify.

Fix 2: Remove Spotify Cache Folders

Just like how you would clear app cache on your phone, we suggest doing the same for Spotify on your Mac. Doing this will remove all the outdated cache files for Spotify from your Mac.

Step 1: On your Mac desktop, click Go > Press Option your keyboard > Click on Library.

Step 2: Open the Caches folder in the window that opens. Then, delete com.spotify.Client and com.spotify.client.helper.

Step 3: Go back and then open then Application Support folder. Then, delete Spotify.

Step 4: Close the window, click on Go > Go to Folder on your desktop.

Step 5: Enter Spotify in the search field, hit Search: Library and delete all files that appear:IsleyP_0-1668117078036.png.

Step 6: Close the folder and then shut down your Mac.

Step 7: After the Mac boots up, install Spotify again.

Fix 3: Reset Spotify App Data

It is pretty suggestive from what we say. Following this step will restore all app settings to default on your Mac.

Open Spotify > Click on Help > Troubleshoot > Reset App Data and Restart.

Fix 4: Disable Hardware Acceleration and Reload

Many Spotify users have claimed that unchecking the Hardware Acceleration option helped them bring sanity to their lives.

You can open the Spotify app > select the Spotify menu in the menu bar > Disable Hardware Acceleration.

Enjoy Spotify Without Any Glitch

Spotify is an integral part of millions of users’ workflow. If you face any error while playing your favorite tracks, go through the steps above and troubleshoot the issue. If the problem persists, move to YouTube Music. Read our comparison post to learn the differences between the two.

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