If you see Notes instead of Stories at the top of the chat list, go to the Highlights tab. Stories have now been moved to this section.
Can’t see anyone’s story, force quit and restart the app. Also try clearing the cache (Android), and updating or reinstalling the Messenger app.
As an alternative, you can check stories from the Facebook app.
Why Can’t I See Stories on Facebook Messenger
Several factors can affect your story experience in Facebook Messenger.
Network connection problems.
Corrupt Messenger cache.
Your account is restricted.
An active data saver mode.
Outdated Messenger apps.
If you’re not seeing stories from someone
The user has deleted the story.
The person has hidden the story from your account.
They have restricted you on Facebook Messenger.
You might have muted their story.
Basic Fixes
Check Messenger Status – There can be times when Messenger servers are having a rough day. You can go to Downdetector and confirm the issue with Facebook Messenger. Wait for the company to fix the issue, and stories will start appearing for you in the app.
Force stop and reopen Messenger – If you can’t see stories on Facebook Messenger, force-stop and restart the app. This should reset any glitch, settings error, and more, hopefully resolving the issue.
Clear Messenger Cache (Android) – Corrupted caches can lead to Messenger lag, missing messages, and stories. Clear the Messenger cache and try again.
Update or reinstall Messenger – A buggy app can also be behind the issue. Update or reinstall the app to avail a bug-free and error-free experience.
Fix 1. Check the Highlights Section
Meta has recently added Notes feature on Facebook Messenger (similar to Instagram Notes). And with that the location of Messenger Stories has been shifted. Instead of their usual post above the messages, they are now moved to the Highlight section.
So, if you can’t see Facebook Stories on the chat page of Messenger, go to Hightlight tab.
Fix 2. Use Facebook to See Stories
You can check uploaded stories from the Facebook app as well. Open Facebook and cycle through the stories at the top.
