Unknown Charges - Amazon Customer Service

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Descriptor Type of Charge

AMZ*Prime Shipping Club amzn.com/bill

AMAZON PRIME*A1B2C3D4Eamzn.com/bill

Charges related to Amazon Prime

Amazon.com*PMT SVC 866-749-7545

AMZ*(Company Name - e.g., Build, Age of Learning, ABC Mouse, etc.)

amzn pmts (checkout)

amzn.com/pmts, Kickstarter

Charges related to an Amazon Pay order

Amazon.com

AMZN.COM/BILL

Amazon Bookstore

POS Amazon

Amazon Merchandise

AMAZON MKTPLACE PMTS

AMZN Mktp US *A1B2C3D4E

Charges related to an Amazon.com purchase

Amazon Digital Svcs amzn.com/bill

Video on Demand

Charges related to an Amazon Digital Service:

  • MP3s
  • Kindle books
  • App downloads
  • Video downloads
  • Software or game downloads
  • Kindle Special Offers Opt-out Fees

AmazonFresh

amzn.com/fresh

Charges related to an Amazon Fresh order

Amazon Retail LLC

Charges related to an Amazon Books purchase

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