USPS Package Intercept

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USPS package on a conveyor belt. USPS Package Intercept

For a fee, USPS Package Intercept® service lets the sender (or authorized representative) stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept.

  • Retail Senders: You can redirect a shipment back to your address or to a Post Office™ location as Hold For Pickup. You can only request a Package Intercept online with a USPS.com account.
  • Commercial Senders: You can redirect a shipment back to your address, to a new delivery address, or to a Post Office location as Hold For Pickup via Business Customer Gateway.
USPS package on a conveyor belt.

How It Works

  1. Verify that your shipment is eligible for Package Intercept.
  2. If eligible, sign in to or create a USPS.com account to submit your request.
  3. Use Retail Package Intercept to request that USPS redirect the shipment back to the original sender (you), hold it at the destination Post Office location, or hold it at a new Post Office location.
  4. After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). We will then attempt to intercept and redirect the shipment.
  5. If the shipment is intercepted, your credit card will be charged the $19.45 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, any additional postage will be charged accordingly.
  6. Your shipment will be redirected to the location you requested.

Intercept a Retail Package

Paying for Package Intercept

  • All intercepted items are redirected as Priority Mail. You must pay the applicable Priority Mail postage, except when the item was originally sent using Priority Mail Express®, Priority Mail, USPS Ground Advantage®, or First-Class Mail®.
  • Customers will not be charged if the shipment was not intercepted. If successfully intercepted, the non-refundable Package Intercept fee is applied to each intercept request. Package Intercept Price Information
  • Retail and commercial customers can also purchase additional services for the intercepted package, like Adult Signature Required, Adult Signature Restricted Delivery, Signature Confirmation™, and insurance. Insurance & Extra Services

Determining Eligibility

USPS Package Intercept is not a guaranteed service and certain conditions apply.

What Is Eligible

  • Domestic USPS mail services with a USPS Tracking® or extra services barcode Check Your Barcode Number
  • Packages whose total length and girth length is not larger than 130 inches Measuring Package Girth

What Is Not Eligible

  • USPS Marketing Mail® products and periodicals
  • Items addressed to a Commercial Mailing Receiving Agency
  • Items redirected to a PO Box™
  • Nonmailable items, items with surface-only transportation markings, such as Label 127, Surface Mail Only, or items bearing other hazardous materials markings, such as Consumer Commodity ORM-D

Information on Hazardous Materials

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