What Does A Key Holder Do: Job Description, Duties And ... - Zippia

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Key holder skills and personality traits

We calculated that 18% of Key Holders are proficient in Sales Floor, Product Knowledge, and Visual Standards. They’re also known for soft skills such as Physical strength, Customer-service skills, and Interpersonal skills.

We break down the percentage of Key Holders that have these skills listed on their resume here:

Sales Floor, 18%
General Housekeeping responsibilities including straightening merchandise, cleaning and organizing sales floor and back room areas.
Product Knowledge, 11%
Facilitated and actively participated with in-store and privately held events by presenting product knowledge, cutting-edge research and new developments.
Visual Standards, 9%
Mentored and provided training for staff regarding corporate visual standards and customer service excellence.
Bank Deposits, 7%
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directive.
Loss Prevention, 7%
Follow designated loss prevention, security and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.
Store Management, 6%
Partnered and communicated with store management on additional responsibilities and productivity to ensure personal and company goals are in alignment.

Most key holders use their skills in "sales floor," "product knowledge," and "visual standards" to do their jobs. You can find more detail on essential key holder responsibilities here:

Physical strength. One of the key soft skills for a key holder to have is physical strength. You can see how this relates to what key holders do because "postal service workers must be able to lift heavy mail bags and parcels without injuring themselves." Additionally, a key holder resume shows how key holders use physical strength: "supported and assumed responsibility for loss prevention, risk management, and physical inventory. "

Customer-service skills. Another soft skill that's essential for fulfilling key holder duties is customer-service skills. The role rewards competence in this skill because "postal service workers, particularly clerks, regularly interact with customers." According to a key holder resume, here's how key holders can utilize customer-service skills in their job responsibilities: "provide consistent communication and continual feedback regarding customers, zone coverage, loss prevention issues and up-to-date sales information. "

Most common key holder skills

The three companies that hire the most key holders are:

Bath & Body Works1,259 key holders jobs
Kirkland's680 key holders jobs
Jo-Ann Stores618 key holders jobs

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