What Is Slack? | Slack

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Getting started

Everything you need to know to get started and get to work in Slack.

• Getting Started
  • Intro to Slack
  • Get started: admins
  • Get started: users
  • Roles & permissions
• Using Slack
  • Channels
  • Direct messages
  • Format & style messages
  • Message features & tools
  • Audio & video
  • Share files & conversations
  • Search in Slack
  • Keyboard shortcuts & accessibility
  • Get troubleshooting tips
• Your Profile
  • Manage your account
  • Adjust your notifications
  • Change your settings & preferences
• Connect Tools
  • Connect tools from the Slack App Directory
  • Automate tasks with Workflow Builder
  • Explore apps in the Slack App Directory
  • Create custom apps
• Administration
  • Manage members
  • Manage channels
  • Manage billing, payments & plans
  • Workspace settings & permissions
  • Workspace customization
  • Enterprise Grid settings & permissions
  • Manage apps & workflows
  • Configure access & security
  • Slack data & analytics
• Tutorials & videos
  • Tutorials
  • Videos
  • Discover more

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1. Slack Help Center
2. Getting started
3. Intro to Slack
What is Slack?

What is Slack?

Slack is the operating system for work. By bringing together people, processes, data, agents, and AI into one conversational interface, Slack transforms how organizations accomplish their goals.

 

Working in Slack

Slack keeps teams aligned and operating smoothly. 

Centralized

By centralizing your projects, information, and data in Slack, everyone can find what they need to collaborate in a secure environment. Work in Slack happens in channels, dedicated spaces that bring together the right internal and external people. When everyone has access to the same shared and searchable information, along with native productivity tools, work gets done more quickly.

Comprehensive

With all of the information you need in Slack, your team has the context they need to make data-driven decisions. Choose from more than 2,600 enterprise-ready apps in the Slack Marketplace to integrate third-party services, or use Slack APIs to connect your own internal tools and customize Slack for your business.

Integrated

With your people and apps in Slack, bring in your data to make Slack the best place to get work done. With Salesforce Customer 360 data woven into Slack through Salesforce channels, Sales Home, and Agentforce, Slack has all the information available to produce highly relevant results. People and agents can operate with the full picture from anywhere, whether that’s at their desks or on the go.

Getting started with Slack 

Does your company already use Slack?

If you’re not using Slack but your teammates are, learn how to join a workspace. Then, read our quick-start guide to get up to speed.

New to Slack? Create a workspace, then add your coworkers.

Looking to set up Slack for your company?

Choose a plan that’s right for you, check out our guide for workspace creators, and dive into resources for Slack administrators.

Ready to keep learning?

Find detailed how-to articles and learning tutorials in our Help Center. (Hey, you’re already here!)

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