What Is The Refund And Cancellation Policy For Monthly Usage Plans?

To refund or cancel your annual/monthly plan, please follow the steps for the store you used to purchase it.

Checking which store your plan belongs to

Confirm which store you purchased your plan from on the Current Plan Details page below.

Example: a plan purchased from the App Store

If a store name is not shown here, see Plans purchased from the Clip Studio store & perpetual licenses.

Plans purchased from the Clip Studio store & perpetual licenses

Refunds are not available for annual/monthly plans purchased via the Clip Studio store, or the Windows or macOS versions of Clip Studio Paint.

If you wish to cancel your plan, you must do so before its next renewal date.

If you cancel your plan, you will not be charged for a renewal at the end of your current plan.

Procedure

1. Open the following Current Plan Details page:

2. From the list of plans, tap Details on the plan you wish to cancel.

3. Tap Cancel plan at the bottom of the page.

4. Check the survey and the precautions when you request a cancellation by following the instructions on the screen.

Note: The Next button is displayed at the bottom of the page.

5. Check the cancellation details and tap Request cancellation.

6. If the following screen is displayed, your request for the cancellation of your plan has been completed.

For plans purchased from the App Store

Please see the following page for information on refunds and cancellations of annual/monthly plans purchased from the App Store.

For plans purchased from the Galaxy Store

Please see the following page for information on refunds and cancellations of annual/monthly plans purchased from the Galaxy Store.

For plans purchased from the Google Play store

Please see the following page for information on refunds and cancellations of annual/monthly plans purchased from Google Play.

● Terms of Annual/Monthly Plans

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