What It's Like To Work For Jeff Bezos (Hint: He'll Probably Call You ...

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SKIP TO CONTENTHarvard Business Review LogoWhat It’s Like to Work for Jeff Bezos (Hint: He’ll Probably Call You Stupid)

by Gretchen Gavett

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You'll Never Buy Anything the Same Way Again

The Secrets of Bezos: How Amazon Became the Everything Store

Businessweek

Ever wondered what it’s like to work at Amazon? Or to be one of its competitors or potential acquisitions? Or even to be related to founder Jeff Bezos? Look no further than this lengthy piece by Brad Stone, whose book on Bezos and his company comes out in later this month (natch, that’s an Amazon link). On my first question, Bezos isn’t a particularly nice boss. Amazon’s culture is “notoriously confrontational,” with Bezos regularly embarking on what employees call “nutters,” which largely consist of him shooting off phrases like “Are you lazy or incompetent?” “I’m sorry, did I take my stupid pills today?” and “If I hear that idea again, I’m gonna have to kill myself.” And yet many people who work there thrive in this environment and generally find that Bezos is right on target when he flippantly dismisses an idea or prioritizes a customer complaint over being civil to his underlings.

Gretchen Gavett is an associate editor at the Harvard Business Review. Follow her on Twitter @gretchenmarg.
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