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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow
Categories
Computers and Electronics
Telephones
Bluetooth
Why Are Your Beats Not Showing Up on Bluetooth? Here's How to Fix It Download ArticleExplore this Article IN THIS ARTICLE 1 Move your Beats closer to your device. 2 Make sure they're charged. 3 Put them in Pairing Mode. 4 Update the firmware. 5 Disconnect your Beats and connect again. 6 Reset your Beats. + Show 3 more... - Show less... Other Sections Video Tips and Warnings Related Articles References Article Summary Co-authored by Darlene Antonelli, MA Reviewed by Luigi Oppido
Last Updated: March 22, 2024 Fact Checked
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This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 292,253 times.
There are many ways to fix why your Beats won't show up on your Bluetooth list including charging a bad battery or removing Bluetooth interference. This wikiHow article will show you some steps you can take to troubleshoot why your Beats aren't showing up on your Bluetooth list.
What do I do if my Beats aren't showing up on Bluetooth?
Press and hold the Power button on your Beats headphones or earbuds for about five seconds, or until you see the lights fade in and out. After they are in Pairing Mode, they should show up in your list of available devices.
Steps
1
Move your Beats closer to your device.
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Stay within 30 feet of your other device. Bluetooth has a 30-foot range, so make sure you're not too far away. Also, microwaves, wireless routers, and other electronics can be sources of Bluetooth interference, so you want to take steps to reduce them (or move to another area).
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Make sure they're charged.
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Charge your Beats (if they are wireless, they rely on a battery to operate). If your headphones batteries are drained, the device won't work and you won't see them in your list of available Bluetooth devices.
If they turn on, but you don't see them in the list of available Bluetooth devices, move on to the next step.
3
Put them in Pairing Mode.
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You won't see your Beats in your list of available Bluetooth devices unless they are in Pairing Mode. Press and hold the Power button on your Beats headphones or earbuds for about five seconds, or until you see the lights fade in and out.
After they are in Pairing Mode, they should show up in your list of available devices.
Advertisement 4
Update the firmware.
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This is only practical for computers and Androids since iOS devices, like iPhones and iPods, update Beats automatically. If your firmware is outdated, you could experience issues trying to use your Beats.
Use the Beats app for Android to download the latest firmware update.[1]XResearch source
5
Disconnect your Beats and connect again.
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On iOS, go to Settings > Bluetooth > Your Device > Forget This Device. On Mac, go to System Preferences > Bluetooth > Your Device > X > Forget Device. For Androids, uninstall the mobile Beats app, forget your Bluetooth connection in Settings > Connections > Bluetooth > Your Device > Unpair, and reinstall the app.
After you forget the device, pair it again.
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Reset your Beats.
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Resetting your Beats will reset all their connections. Only use this as a last resort if nothing else works since this will reset any and all connections to your Beats.
To reset your Solo Wireless, Solo Pro, Solo3 Wireless, and Sudio3 Wireless headphones, press and hold the power button and volume down button (or multifunction button) for about 10 seconds until the LED or Fuel Gauge flashes.[2]XResearch source
For Studio, Studio Wireless, and Solo2 Wireless, press and hold the power button for about 10 seconds. On the Solo2 Wireless headset, the Fuel Gauge LEDs blink white, then one LED blinks red; this sequence happens three times. When the lights stop flashing, your headphones are reset.
For wired earbuds like the BeatsX, Powerbeats, Powerbeats2, and Powerbeats3, press and hold the power button and the volume down button for 10 seconds.
For wireless earbuds like Powerbeats Pro, put both earbuds inside the case, then press the system button for about 15 seconds, or until the LED light flashes red and white. The light will continue to flash white, meaning you need to pair it with your Android, iPhone, Mac, or another device again.[3]XResearch source
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Tips
If you have Beats that were paired previously with another device, you may not see your new headphones or earbuds in the list. To fix this, turn off Bluetooth on any other device in the house (like other phones, your computer, or your console). You can then try to pair your headset or earbuds with the device you want to use them with.[4]XResearch sourceThanks Helpful 0 Not Helpful 3
Maybe your Beats are connected, but you just can't hear them. Check the sound settings (iOS: Settings > Bluetooth > Your Beats; Mac: System Preferences > Sound > Your Beats; PC: Sound Settings > Your Beats) as well as the volume. Play a song you have downloaded to your device while you change these settings or increase the volume so you can tell if there's a difference.[5]XResearch sourceThanks Helpful 1 Not Helpful 6
If you have an Android, make sure you're using the mobile Beats app. Thanks Helpful 8 Not Helpful 22
Submit a Tip All tip submissions are carefully reviewed before being published Name Please provide your name and last initial Submit Thanks for submitting a tip for review! Advertisement
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References
↑ https://support.apple.com/en-us/HT201127
↑ https://support.apple.com/en-us/HT201118
↑ https://support.apple.com/en-us/HT208304
↑ https://youtu.be/J1sECuo-cVw?t=13
↑ https://support.apple.com/en-us/HT201122
About This Article
Reviewed by: Luigi Oppido Computer & Tech Specialist This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 292,253 times. How helpful is this? Co-authors: 8Updated: March 22, 2024 Views: 292,253 Categories: BluetoothArticle SummaryX
1. Stay within 30 feet of your other device. 2. Charge your Beats. 3. Put them in Pairing Mode. 4. Update your firmware (Computers, Mac and Windows, and Androids only). 5. Disconnect your Beats headphones or earbuds and connect again. 6. Reset your Beats. Did this summary help you?YesNo
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Download Article Explore this Article IN THIS ARTICLE 1 Move your Beats closer to your device. 2 Make sure they're charged. 3 Put them in Pairing Mode. 4 Update the firmware. 5 Disconnect your Beats and connect again. 6 Reset your Beats. + Show 3 more... - Show less... Other Sections Video Tips and Warnings Related Articles References Article Summary Co-authored by Darlene Antonelli, MA Reviewed by Luigi Oppido 
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Reviewed by: Luigi Oppido Computer & Tech Specialist This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 292,253 times. How helpful is this? Co-authors: 8 Updated: March 22, 2024 Views: 292,253 Categories: Bluetooth Article SummaryX
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Stay within 30 feet of your other device. Bluetooth has a 30-foot range, so make sure you're not too far away. Also, microwaves, wireless routers, and other electronics can be sources of Bluetooth interference, so you want to take steps to reduce them (or move to another area). Advertisement 
Charge your Beats (if they are wireless, they rely on a battery to operate). If your headphones batteries are drained, the device won't work and you won't see them in your list of available Bluetooth devices. 
You won't see your Beats in your list of available Bluetooth devices unless they are in Pairing Mode. Press and hold the Power button on your Beats headphones or earbuds for about five seconds, or until you see the lights fade in and out. 
This is only practical for computers and Androids since iOS devices, like iPhones and iPods, update Beats automatically. If your firmware is outdated, you could experience issues trying to use your Beats. 
On iOS, go to Settings > Bluetooth > Your Device > Forget This Device. On Mac, go to System Preferences > Bluetooth > Your Device > X > Forget Device. For Androids, uninstall the mobile Beats app, forget your Bluetooth connection in Settings > Connections > Bluetooth > Your Device > Unpair, and reinstall the app. 
Resetting your Beats will reset all their connections. Only use this as a last resort if nothing else works since this will reset any and all connections to your Beats.