Windows Has Stopped This Device Because It Has Reported Problems ...
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Windows has stopped this device because it has reported problems (Code 43)
This usually means that the driver (which does NOT come from Seagate; this driver comes from Windows) has lost communication with the drive or the driver has crashed.
To resolve this problem, please follow this procedure:Desktop:
- If you are using a desktop computer, connect the drive directly to the back of your computer.
- Try again
- For notebook computers, simply try all the different USB ports available.
- Replace the USB cable and try again.
- Run diagnostics on the drive. If the drive fails the diagnostics, replace it.
- Test the drive with SeaTools for Windows.
- Run checkdisk on the drive.
- Update your computer's USB drivers. See Document ID: 218931 for instructions.
If the drive functions properly when directly connected to the computer but not when connected via a USB hub, and if you need to use a hub, try a powered USB hub, which may allow the drive to operate better.You may also try connecting only the drive to the USB hub, then reconnecting your other devices one at a time to narrow down where the problem lies.
DECARBONIZING DATA REPORT
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