About Us - Inhouse Pharmacy

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About Us

Widely recognized as one of the world's original online pharmacies, InhousePharmacy.vu is a reliable source of authentic medicines having been in operation since 1996. All our medicines are sourced from trusted, licensed manufacturers and wholesalers allowing us to inexpensively provide you with authentic brand name and generic non-restricted medications. The mission of our Vanuatu online pharmacy is to be your source of quality medication at affordable prices. Our aim is to offer you the same top quality product that you might purchase locally, but at a more affordable price.

Our Quality Assurance

We purchase either directly from the manufacturer or from reputable pharmaceutical wholesalers. All medications listed are the authentic brand names unless otherwise stated e.g. generics. Medications are shipped using their original packaging with safety seals and registered trademarks. We do not ever repackage the products unless the product is sold in blister strips (but we list this clearly).

In some cases you may perceive that the packaging is different compared to what you are used to. This is due to where in the world the medication is manufactured; US manufactured products may be packaged in bottles compared to UK packaged product in blister strips and a box. Every product on our website has a product image which can be enlarged so you will know what to expect on delivery.

Generic alternatives are clearly stated and only sourced from FDA approved manufacturing facilities. We offer these in addition to the branded products as a more affordable alternative if this is important to you.

Please be assured that the products are of the highest quality purchased from reputable sources.

Shipping

All orders are processed and shipped from our South Pacific facility. We process orders every day. Please promptly send payment to avoid processing delays. Once your order completes processing and prepares for dispatch to Vanuatu Post, we will email a shipping confirmation to the email address you provide and where appropriate for the shipping method you choose, we will include a track and trace number.

The time it takes to deliver your order depends on the shipping method you choose.

Please be aware that your order can become delayed in your country’s customs department. If customs hold your order, pending import duties and taxes may become applicable and they could hold your order for up to 14 days prior to contacting you. While we understand any inconvenience this may place on you, please avoid delays by ordering with sufficient time.

Refunds

Please see our genuine Shipping & Return Policy

Payment Options

Payment options available for the country you reside in are shown at the website checkout. US customers can pay by Mailed Check, Cashier's Check, Money Order, Online Bill Pay, or Deluxe eCheck. Customers outside of the US can pay by American Express or International Money Transfer (wired payment from your bank.) Please contact our Customer Services team for further information and instructions. Use the currency selector at the top of our web page to select your preferred currency.

Physical Address:

Pacific Health Limited

Eluk Road

Pango

Port Vila

Vanuatu

Postal Address:

Pacific Health Limited

P.O. Box 337

Port Vila

Vanuatu

Customer Review

Hear from more than 1000 happy customers! "Thank you as always for the great customer service and always responding quickly to any questions I have." David MI, USA • January 2024 "Thank you so much, your customer service and loyalty is the best!" Margaret OH, USA • January 2024 "Great Service for over a decade! Thank you, Inhouse Pharmacy!" Lisa Button WA, USA • September 2025 "Thank you so much for taking care of this for me! Going on over 20 years as a satisfied customer!" Colee FL, USA • January 2024 "Ordered from you many years ago at your old website. Was very satisfied with your service then. Found you when I downloaded my bookmarks to a newer laptop. Put you in my favourite category." Robert Lypka NC, USA • June 2025 "Always had excellent customer service and have been using this company for many years." Carole UK • January 2025 "Order received - thanks for excellent service!" Fred MO, USA • January 2024 "Just love this place. Great customer service and always delivery as requested. Been doing business with them for years. Thank you so much Inhouse" Cheryl Owens TX,USA • August 2025 "I have been a customer for so long I can't remember when I signed up and it was over 10 years ago. I have been nothing but PLEASED with the service you provide. Here in the US people in my neighbourhood are crying for a decent pharmacy I've mentioned Inhousepharmacy.vu to these folks on a neighbourhood service." Victor Riggan TX, USA • August 2025 "I want to say a big thank you to everyone at Inhouse Pharmacy. Over the last 4 years, you have been such a valuable part of my life. You have listened to me, helped me and shown such kindness. It is not an exaggeration to say that without the supply of medication from yourselves, I would not be alive today. People like myself in the UK are literally left to our own devices as the medical industry denies us life critical care. Please keep up the good work, and help as many people as you can. Thank you for all your help. " Alan UK • October 2024 Read more testimonials Write a review Email address Token Comment Url Submit

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