Can't Download Update Definitions From LUA Server | Endpoint ...

• Private Community

• Community Home
• Threads 301K
• Library 12.7K
• Blogs 0
• Events 0
• Members 6.2K

can't download update Definitions from LUA server

Michael LynnOct 16, 2021 06:28 PM

arsalan ansariNov 11, 2021 11:08 AM

Michael LynnNov 11, 2021 10:51 PM

John OwensNov 11, 2021 11:13 PM

RojopipeNov 12, 2021 08:40 AM

• 1. can't download update Definitions from LUA server

  Recommend Michael Lynn Posted Oct 16, 2021 06:28 PM Reply Reply Privately Options Dropdown i'm using LUA server (2.3.9.30) and sep version 14.3 RU3 for linux clients Definitions update. when download from LUA server showing this error.error msg from LUA server - Event Log

  The following updates were found missing on source server Symantec LiveUpdate during download: Error msg from Linux client - Available Updates: 0[Component - END][Check for Updates - END][Finalize Session - START]Result Code: 0x00010000Result Message: OKComponent Status Changes:None[Finalize Session - END][Session Results - START]Session Result Code: 0x00010600Session Result Message: OK - no updates available[Component Result - START]Component ID: {87F88789-138F-43C9-A198-C9B480D4DB1A}Display Name: SymPlatform DefinitionsPVL: SymPlatform_Linux-SEP 14.3 RU1 TCP_MicroDefsB.CurDefs_SymAllLanguagesResult Code: 0x80010733Result Message: OK - catalog not availableFile: 1634052247jtun_splsdsennful.7zResult Code: 0x80010731Result Message: FAIL - download failed how can update Definitions for sep linux client ?

• 2. RE: can't download update Definitions from LUA server

  Recommend arsalan ansari Posted Nov 11, 2021 11:08 AM Reply Reply Privately Options Dropdown https://knowledge.broadcom.com/external/article/226148/we found that our linux clients were not taking update from our LUA server . so we open a case with support and we fixed the issue by using about KB article Original Message Original Message:Sent: 10-16-2021 08:26 AMFrom: Michael LynnSubject: can't download update Definitions from LUA serveri'm using LUA server (2.3.9.30) and sep version 14.3 RU3 for linux clients Definitions update. when download from LUA server showing this error.error msg from LUA server - Event Log

  The following updates were found missing on source server Symantec LiveUpdate during download: Error msg from Linux client - Available Updates: 0[Component - END][Check for Updates - END][Finalize Session - START]Result Code: 0x00010000Result Message: OKComponent Status Changes:None[Finalize Session - END][Session Results - START]Session Result Code: 0x00010600Session Result Message: OK - no updates available[Component Result - START]Component ID: {87F88789-138F-43C9-A198-C9B480D4DB1A}Display Name: SymPlatform DefinitionsPVL: SymPlatform_Linux-SEP 14.3 RU1 TCP_MicroDefsB.CurDefs_SymAllLanguagesResult Code: 0x80010733Result Message: OK - catalog not availableFile: 1634052247jtun_splsdsennful.7zResult Code: 0x80010731Result Message: FAIL - download failed how can update Definitions for sep linux client ?

• 3. RE: can't download update Definitions from LUA server

  Recommend Michael Lynn Posted Nov 11, 2021 10:51 PM Reply Reply Privately Options Dropdown LUA server also can't download update for Linux def... Original Message Original Message:Sent: 10/28/2021 5:12:00 AMFrom: arsalan ansariSubject: RE: can't download update Definitions from LUA serverhttps://knowledge.broadcom.com/external/article/226148/we found that our linux clients were not taking update from our LUA server . so we open a case with support and we fixed the issue by using about KB articleOriginal Message:Sent: 10-16-2021 08:26 AMFrom: Michael LynnSubject: can't download update Definitions from LUA serveri'm using LUA server (2.3.9.30) and sep version 14.3 RU3 for linux clients Definitions update. when download from LUA server showing this error.error msg from LUA server - Event Log

  The following updates were found missing on source server Symantec LiveUpdate during download: Error msg from Linux client - Available Updates: 0[Component - END][Check for Updates - END][Finalize Session - START]Result Code: 0x00010000Result Message: OKComponent Status Changes:None[Finalize Session - END][Session Results - START]Session Result Code: 0x00010600Session Result Message: OK - no updates available[Component Result - START]Component ID: {87F88789-138F-43C9-A198-C9B480D4DB1A}Display Name: SymPlatform DefinitionsPVL: SymPlatform_Linux-SEP 14.3 RU1 TCP_MicroDefsB.CurDefs_SymAllLanguagesResult Code: 0x80010733Result Message: OK - catalog not availableFile: 1634052247jtun_splsdsennful.7zResult Code: 0x80010731Result Message: FAIL - download failed how can update Definitions for sep linux client ?

• 4. RE: can't download update Definitions from LUA server

  Recommend Broadcom Employee John Owens Posted Nov 11, 2021 11:13 PM Reply Reply Privately Options Dropdown Hi Michael, You will want to open a case after collecting the following data to have this looked into by Support.https://knowledge.broadcom.com/external/article/177555/gathering-logs-and-troubleshooting-data.html------------------------------John OwensStrategic Support Engineer | Symantec Endpoint Security Division (SES)Broadcom Software------------------------------ Original Message Original Message:Sent: 11-11-2021 10:51 PMFrom: Michael LynnSubject: can't download update Definitions from LUA serverLUA server also can't download update for Linux def...Original Message:Sent: 10/28/2021 5:12:00 AMFrom: arsalan ansariSubject: RE: can't download update Definitions from LUA serverhttps://knowledge.broadcom.com/external/article/226148/we found that our linux clients were not taking update from our LUA server . so we open a case with support and we fixed the issue by using about KB articleOriginal Message:Sent: 10-16-2021 08:26 AMFrom: Michael LynnSubject: can't download update Definitions from LUA serveri'm using LUA server (2.3.9.30) and sep version 14.3 RU3 for linux clients Definitions update. when download from LUA server showing this error.error msg from LUA server - Event Log

  The following updates were found missing on source server Symantec LiveUpdate during download: Error msg from Linux client - Available Updates: 0[Component - END][Check for Updates - END][Finalize Session - START]Result Code: 0x00010000Result Message: OKComponent Status Changes:None[Finalize Session - END][Session Results - START]Session Result Code: 0x00010600Session Result Message: OK - no updates available[Component Result - START]Component ID: {87F88789-138F-43C9-A198-C9B480D4DB1A}Display Name: SymPlatform DefinitionsPVL: SymPlatform_Linux-SEP 14.3 RU1 TCP_MicroDefsB.CurDefs_SymAllLanguagesResult Code: 0x80010733Result Message: OK - catalog not availableFile: 1634052247jtun_splsdsennful.7zResult Code: 0x80010731Result Message: FAIL - download failed how can update Definitions for sep linux client ?

• 5. RE: can't download update Definitions from LUA server

  Recommend Rojopipe Posted Nov 12, 2021 08:40 AM Reply Reply Privately Options Dropdown Hi Michael,I have the same version of LUA installed and it works perfectly for me. To have SEP definitions for Linux you must select Symantec Endpoint Protection 14.3 RU2 English and under Content Updates check the box for Client - SymPlatform Definitions (Linux). This must be done in the Download & Distribute programming and in the distribution center.I know this because I had a session with Broadcom support and it came to the conclusion that we arrived. Original Message Original Message:Sent: 11-11-2021 10:51 PMFrom: Michael LynnSubject: can't download update Definitions from LUA serverLUA server also can't download update for Linux def...Original Message:Sent: 10/28/2021 5:12:00 AMFrom: arsalan ansariSubject: RE: can't download update Definitions from LUA serverhttps://knowledge.broadcom.com/external/article/226148/we found that our linux clients were not taking update from our LUA server . so we open a case with support and we fixed the issue by using about KB articleOriginal Message:Sent: 10-16-2021 08:26 AMFrom: Michael LynnSubject: can't download update Definitions from LUA serveri'm using LUA server (2.3.9.30) and sep version 14.3 RU3 for linux clients Definitions update. when download from LUA server showing this error.error msg from LUA server - Event Log

  The following updates were found missing on source server Symantec LiveUpdate during download: Error msg from Linux client - Available Updates: 0[Component - END][Check for Updates - END][Finalize Session - START]Result Code: 0x00010000Result Message: OKComponent Status Changes:None[Finalize Session - END][Session Results - START]Session Result Code: 0x00010600Session Result Message: OK - no updates available[Component Result - START]Component ID: {87F88789-138F-43C9-A198-C9B480D4DB1A}Display Name: SymPlatform DefinitionsPVL: SymPlatform_Linux-SEP 14.3 RU1 TCP_MicroDefsB.CurDefs_SymAllLanguagesResult Code: 0x80010733Result Message: OK - catalog not availableFile: 1634052247jtun_splsdsennful.7zResult Code: 0x80010731Result Message: FAIL - download failed how can update Definitions for sep linux client ?

New Best Answer

• Products
• Applications
• Support
• Company
• How To Buy

• Terms of Use