Contact Now Health - Phone Numbers, Email, Chat Support ...

• United Kingdom Customer Service +44 (0)1276 602 110 Sales +44 (0)1276 602 100 Emergency +44 (0)1276 602 140 Sales - Intermediary [email protected] Address Now Health International (UK) Limited Suite 2.3, Building Three, Watchmoor Park, Camberley, Surrey, GU15 3YL, United Kingdom VIEW MAP
• United Arab Emirates Customer Service +971 (0)4450 1410 Emergency +971 (0)4450 1440 Sales - Intermediary [email protected] Address Now Health International Gulf Third Party Administrators L.L.C. Offices 10, 11 and 12, Block D3, Xavier Business Centre, Level M2, Burj Nahar Mall, Deira, Dubai, UAE VIEW MAP Now Health International Limited Unit OT 19-37, Level 19, Central Park Towers Offices, DIFC, United Arab Emirates PO Box 482055, Dubai, UAE VIEW MAP
• Singapore Customer Service +65 6880 2300 Sales +65 6880 2303 Emergency +65 6880 2304 Sales - Intermediary [email protected] Address Now Health International (Singapore) Pte. Ltd 4 Robinson Road, #07-01A/02 The House of Eden, Singapore, 048543 VIEW MAP
• Hong Kong SAR Customer Service +852 2279 7310 Sales +852 2279 7300 Emergency +852 2279 7340 Sales - Intermediary [email protected] Address Now Health International (Asia Pacific) Limited 01-03, 15/F, AIA Tower, 183 Electric Road, North Point, Hong Kong VIEW MAP
• China Customer Service +86 21 6156 0910 Customer Service +86 400 077 7500 Emergency +86 21 6156 0914 Sales - Intermediary [email protected] Address Now Health International Shanghai Limited Beijing Room 605/Tower 2, West Proper Centre No. 5 Guangha Road Chaoyang District, Beijing, 100020 China VIEW MAP Now Health International (Shanghai) Limited Room 1103-1105, 11/F, BM Tower No. 218 Wusong Road Hongkou District, Shanghai 200080, VIEW MAP
• Indonesia Customer Service +62 21 2783 6910 Sales +62 21 2783 6910 Emergency +62 21 2783 6940 Sales - Intermediary [email protected] Address PT Sompo Insurance Indonesia Office 26-28, Indonesia Stock Exchange Tower 2, 17th Floor, Jl. Jend. Sudirman Kav. 52-53, Jakarta 12190, Indonesia VIEW MAP
• Europe
  • Malta Customer Service +356 2260 5110 Sales +356 2260 5100 Emergency +356 2260 5240 Sales - Intermediary [email protected] Address Now Health International Services (Europe) Limited Dragonara Business Centre 5th Floor, Dragonara Road, St Julian’s, STJ 3141, Malta VIEW MAP
  • Spain Customer Service +34 911 841 690 Sales +34 911 841 692 Emergency +34 911 841 691 Sales – Intermediary [email protected] Address Now Health International Europe, Sucursal En España Spain Edificio Orense 34 (Torre Norte – Planta 07), Calle Orense 34, CP 28020 - Madrid, Spain VIEW MAP
• Rest of the World Customer Service +971 (0)4450 1510 Sales +971 (0)4450 1500 Emergency +971 (0)4450 1540 Sales - Intermediary [email protected]

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You can also email us directly:

• Claims: Claims will handle all claims queries and develop smarter ways to improve the claims experience. This includes handling queries related to suspended or denied claims. Please contact [email protected] for all claims related queries.  
• Clinical: Clinical will act as case managers for all In-Patient and hospital admissions and assist with securing treatment pre-authorisation. Please contact [email protected] for all In-Patient admissions. 
• Credit Control: Credit Control will handle all premium queries and payments, and can also help to update your payment details. Please contact [email protected] for all payment related queries.  
• General Customer Service: General Customer Service will handle all other queries, including questions about plan cover and benefits. They will also support our Sales Teams with the renewals process. Please contact [email protected] for all general enquiries. 

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