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Contact Us

Find the contact information for the following areas below. To access your account online, please visit our Account Login page.

Enroll in Your Employer's Plan Voya Retirement Insurance and Annuity Companyclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 888-311-9487

Existing Plan Participants and Select AdvantageVoya Retirement Insurance and Annuity Companyclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 800-584-6001

Nonqualified Deferred Compensation Account Holdersclock Hours 8 a.m. to 9 p.m. ET Monday through Friday

Fixed/Variable Account HoldersReliaStar Life Insurance Companyclock Hours 9 a.m. to 7 p.m. ET Monday through Fridayphone 877-884-5050

Small-Mid Corporate Plansclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 866-481-3653, Option 4

Large-Mega Corporate Plansclock Hours 8 a.m. to 5 p.m. ET Monday through Fridayphone 844-230-8692

Nonqualified Deferred Compensation clock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 866-481-3653, Option 4

Tax Exemptclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 800-584-6001

Group Life and Disability CustomersFor general questions about Group Life and Disability benefits and claims, call: phone 800-955-7736

Supplemental Health Benefits CustomersFor general questions about Accident, Critical Illness, Hospital Indemnity, and Wellness benefits and claims, call:phone 877-236-7564 Visit voya.com/claims to manage your claim or find product-specific contact information.

Health Account Solutions CustomersFor general questions about Voya tax-advantaged accounts offered through your employer, such as Health Savings Account (HSA), Flexible Spending Accounts (FSA), Commuter Benefits Accounts or similar, please call:phone 833-232-4673

For individual retail life insurance policy questions, please refer to the Resolution Life contact information located at:https://www.resolutionlife.com/about-us/where-we-operate/resolution-life-us/

Individual Investors - Shareholder Servicesclock Hours: 9:00 a.m. to 7:00 p.m. ET Monday through Fridayphone 800-992-0180

Financial Professionals - Broker/Dealer and RIA Servicesclock Hours: 9:00 a.m. to 5:00 p.m. ET Monday through Fridayphone 800-334-3444

Institutional InvestorsService for Current Clientsphone 612-224-7113 | 011-612-224-7113 (International)Service for Prospective Clientsphone 612-224-7114 | 011-612-224-7114 (International)

Tomorrow’s Scholar 529clock Hours: 8:00 a.m. to 6:00 p.m. ET Monday through Fridayphone 866-677-6933

IAdvisor 529clock Hours: 7:00 a.m. to 5:00 p.m. CT Monday through Fridayphone 800-774-5127

Retirement Consultantclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 866-481-3653, Option 4

Nonqualified Deferred Compensation clock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 866-481-3653, Option 4

Select Advantage Wholesale Distribution and Salesclock Hours 8 a.m. to 9 p.m. ET Monday through Fridayphone 800-344-6860

Voya Financial AdvisorsFor general questions please fill out the Voya Financial Advisors contact form, or call:phone 855-698-4900

Please visit the Voya Foundation page for more information. Please do not submit any account related questions.

For general questions about Corporate Responsibility, please fill out the Corporate Responsibility contact form.

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