Customer Reviews: Wellness Oral Care HP-STX Ultra Sonic ...

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Customer reviews

4.2 out of 5 stars4.2 out of 51,086 global ratings
5 star 65%
4 star 11%
3 star 11%
2 star 5%
1 star 7%
Wellness Oral Care HP-STX Ultra Sonic Rechargeable Toothbrush with 10 Brush HeadsWellness Oral Care HP-STX Ultra Sonic Rechargeable Toothbrush with 10 Brush Heads byWellness Oral Care Write a review How customer reviews and ratings work

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Top positive review

Positive reviewssaychoss5.0 out of 5 starsGreat system and great value. Try it, you'll like it!Reviewed in the United States on March 8, 2015Wow, this is a great value for a sonic brushing system for $20-$40 less than its competitors (compared to the five other brands we found on-line). Got this at Christmas and it is still working great three months later. At first, we had to use the mode 3 (gum massage) until we got used to it for a few days...then we worked our way up to mode 1 (vigorous brushing). It feels like it tears up the germ colonies "cavity creeps" that try to "make holes in teeth". Leaves the teeth and gums feeling fresh and clean every time. I was very glad for the ten brush heads that were included because now me and my four kids can all use it with one extra brush to spare for six months from now. I have noticed that we all brush our teeth more regularly because this system makes brushing almost effortless. I like the fact that the device pauses every 30 seconds and turns itself off after two minutes because it helps you to be more mindful of time and not go too short or too long. I read some people say they had battery problems with this so I simply leave my base station unplugged for weeks at a time in between it needing a charge. Then, I plug it in overnight before unplugging it again for a couple more weeks. I figure that this way, the battery is getting exercised properly and hopefully I can make it last a couple years. In summary, this is a great system and great value. Try it, you'll like it! Read more 2 people found this helpful

Top critical review

Critical reviewsSunshine Farm3.0 out of 5 starsGreat brush that stopped working after six months of use.Reviewed in the United States on March 5, 2015I originally purchased this tooth brush after much research and deciding I didn't want to spend the money to buy one of the top brand-name brushes. I knew going into it based on the reviews that the brush heads were of a lower quality. However, the cheap head replacement cost was a huge plus for me. I bought the brush at the beginning of September (2014) and for the most part it has worked exactly as expected and provided a great cleaning experience. However, after only six months, it started to break down on me where it would randomly shut off while using it. Now its at a point where when I press the on button, it no longer starts at all. When seeing the reviews of the top brand-name brushes and seeing that many people were getting two, three, four, or many more years out of their brushes, I was hoping to at least get a year, if not more out of this bargain brush. For the time that the brush worked, I was very pleased with it. However, I would not recommend it based on the fact that it died so quickly. Read more One person found this helpful Sign in to filter reviews 1,086 total ratings, 908 with reviews

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From the United States

saychoss5.0 out of 5 stars Great system and great value. Try it, you'll like it! Reviewed in the United States on March 8, 2015Verified Purchase Wow, this is a great value for a sonic brushing system for $20-$40 less than its competitors (compared to the five other brands we found on-line). Got this at Christmas and it is still working great three months later. At first, we had to use the mode 3 (gum massage) until we got used to it for a few days...then we worked our way up to mode 1 (vigorous brushing). It feels like it tears up the germ colonies "cavity creeps" that try to "make holes in teeth". Leaves the teeth and gums feeling fresh and clean every time. I was very glad for the ten brush heads that were included because now me and my four kids can all use it with one extra brush to spare for six months from now. I have noticed that we all brush our teeth more regularly because this system makes brushing almost effortless. I like the fact that the device pauses every 30 seconds and turns itself off after two minutes because it helps you to be more mindful of time and not go too short or too long. I read some people say they had battery problems with this so I simply leave my base station unplugged for weeks at a time in between it needing a charge. Then, I plug it in overnight before unplugging it again for a couple more weeks. I figure that this way, the battery is getting exercised properly and hopefully I can make it last a couple years. In summary, this is a great system and great value. Try it, you'll like it! 2 people found this helpful Helpful Report
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RCBLAKE5.0 out of 5 stars If one can describe a toothbrush as dreamy..... Reviewed in the United States on July 17, 2014Verified Purchase I just threw out my SC toothbrush in favor of this beauty. First of all....look at all those heads it comes with!!! Plus, when you go to buy more, they are super cheap to replace. I hated how I had to break down my SC and scrub it because of the gunk that collected in every nook and cranny if you didn't. And, I hated when I was midway through brushing and the batteries would go dead! And, after two weeks of use, the contacts touching the batteries were flattened so that I couldn't brush my teeth without stopping to twist and jiggle it around so it would work again! A N D, I hated paying $27 for a pack of 3 replacement heads!Each and every one of those problems is solved with this wonderful toothbrush. I'm not kidding. The case is sleek and smooth with virtually no places where gunk can collect. A quick once over with a soapy washcloth and it's clean. Next, no batteries to worry over. It is on a recharging stand so it's ready for action when you are. The heads are very easy to put on and take off. Ey are also very inexpensive to replace. Last time I checked, they were a couple bucks each. Best of all, the brushing action is fantastic. My brush has 3 settings-high, low and a kind of pulse mode.I would highly recommend this brush to literally everyone. It's not very often that I find a product that just goes above and beyond expectations but this product does. I can't even understand how I endured the former brush for so long. I might as well have been brushing my teeth with an old grease rag compared to this one. Helpful Report
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Eddie L.5.0 out of 5 stars Incredible performace Reviewed in the United States on December 31, 2013Verified Purchase Taking price into consideration this item is a steal. It easily is as good as the big name brands with out the big name pricing! Cleans your whole moth leaving it with that refreshing tingle as if you just left the dentist's office. The head is very slim and fits the back of your mouth, and the inside of your teeth easily, and the base has a nice heft to it, without feeling too heavy. It cleans up fast, without any hassles. There is no little cracks/seams/crevasses where gunk can build up. All that and it come with 10 heads, and any additional heads cost less then $2!! INCREDIBLE. True the heads aren't the highest quality, but they're not horrible in the least, and did I mention the price? Helpful Report
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Sunshine Farm3.0 out of 5 stars Great brush that stopped working after six months of use. Reviewed in the United States on March 5, 2015Verified Purchase I originally purchased this tooth brush after much research and deciding I didn't want to spend the money to buy one of the top brand-name brushes. I knew going into it based on the reviews that the brush heads were of a lower quality. However, the cheap head replacement cost was a huge plus for me. I bought the brush at the beginning of September (2014) and for the most part it has worked exactly as expected and provided a great cleaning experience. However, after only six months, it started to break down on me where it would randomly shut off while using it. Now its at a point where when I press the on button, it no longer starts at all. When seeing the reviews of the top brand-name brushes and seeing that many people were getting two, three, four, or many more years out of their brushes, I was hoping to at least get a year, if not more out of this bargain brush. For the time that the brush worked, I was very pleased with it. However, I would not recommend it based on the fact that it died so quickly. One person found this helpful Helpful Report
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Spicy Mamma4.0 out of 5 stars Brush works so far. No customer support. Reviewed in the United States on April 16, 2014Verified Purchase This brush seems like a pretty good deal. It is a little bit more powerful that my Sonicare, and the brushes cost less. I actually like the brushes. Another reviewer commented on them being thinner and I was worried but they are good quality and my teeth feel nice and clean. I don't like that it shuts off and turns on every 30 seconds, but I'm going to have to live with that, since there is no customer support number and the email they give you is undeliverable. There will be no warranty as stated by the seller, since there is no way to get a hold of the company. So, I got a sonic toothbrush for $49. When it dies, it dies. Hopefully it will either die within my 30 day return window, or last a year or two.There is a screw on the bottom of the handle so it looks like you can replace the battery maybe. That's a good thing that Sonicare doesn't offer. 4 people found this helpful Helpful Report
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Houckster5.0 out of 5 stars Very, very nice - HIGHLY recommended. Reviewed in the United States on January 31, 2017Verified Purchase This toothbrush represents a substantial improvement over my old toothbrush. One nice feature is that it has a definite stop every 30 seconds. My old brush would stutter at each 30 second mark and sometimes I didn't notice.This brush take a few moments to get used to ... or at least it took me a bit of time to get used to it. The brushing action is much faster than with my old brush and it caused a tingling sensation on my gums that surprised me. After the second use, the problem disappeared.The battery seems to last a good long time. I finally put it on the charger after two weeks though it didn't give any indication that it was low on power. The only nit I have to pick is that the unit does not give any indication that it is fully charged or that the power is low. I miss this because all batteries have some degree of memory so I like to run the battery down to a very low point before recharging.The toothbrush came with eight replacement brush head and this is extremely nice. With my old brush, the replacement brush heads cost more than the whole unit did. With this brush, I expect the machine to wear out before all the brushes do.The brush heads are small and the bristles are soft. The brush easily reaches the rear teeth. After two weeks the bristles are not deformed at all. I expect the brushes to last a very long time because to use this brush correctly, the manufacturer recommends that you let the brush touch the teeth very lightly and that the action of the brush will get the teeth clean. I have found this to be true. One person found this helpful Helpful Report
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Tristan5.0 out of 5 stars EVERYONE SHOULD HAVE THIS PRODUCT Reviewed in the United States on January 25, 2014Verified Purchase I've purchased many toothbrushes, and none of them compare to this one. What really stands out to me is the 30 second timer. No other toothbrush I've used had this function, and this assures that you brush all 4 quadrants of your mouth. The 3 modes offer the the most thorough clean. I've walked out of the dentist with my mouth and teeth not feeling as clean as when I use this toothbrush. I've already received compliments on my teeth being whiter and I've only had this toothbrush for a couple days to a week. Another feature is the charging dock. You just set the toothbrush on the dock and it immediately starts charging. Not that you need to charge it very often. I've only charged it once, and it still functions at its full potential. This product actually makes me look forward to brushing my teeth. Overall probably one of the best purchases I've made on Amazon. 5/5 stars for extremely fast shipping and phenomenal product quality. Helpful Report
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Sunshine1.0 out of 5 stars I Thought These Worked Well - NOT Reviewed in the United States on February 6, 2015Verified Purchase I have used Sonicare for many years. When my old Sonicare wore out I decided to look for something that would work as well but had less expensive brush heads. I bought one of these toothbrushes in June 2014 based on its great reviews. I liked it so well that I bought a second one for my husband in July, 2014. They "seemed" to operate and clean our teeth well. BUT when we visited the dentist in December, 2014 my husband had cavities from improper brushing and I was starting to develop an area where my gums were separating from a tooth. Neither of us had had these kind of problems when using the Sonicare. Then we noticed that the brushes had to be on the charger after every brushing or they would not hold enough charge to complete a brushing. Soon after they both stopped working altogether. So they worked about 6 months. The vendor I purchased both brushes from was 47th Street Photo. Their toll free number is 800-998-2066. I called Amazon as is my practice when I have a defective item since I have Amazon Prime and buy most items through Prime. It turned out that neither of these brushes was a Prime purchase and that one was fulfilled by Amazon while the other was not. Amazon refunded my purchase price on the brush that was fulfilled by them less a $7.98 restocking fee charged by 47th Street Photo. Amazon contacted 47th Street Photo about the second defective brush since is was purchased off of Amazon but came directly from this vendor. 47th Street said I could return the brush at my expense but that I could not get a refund. I would have preferred a refund since both brushes died after only a short time but since the brush was over $40 I decided to send it back. As of today I have not received a replacement brush nor have I heard from 47th Street. We went ahead and bought new Sonicare brushes. Now I am left with over 15 useless brush heads. So much for trying to save money on brush heads. One person found this helpful Helpful Report
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Avid Mystery Reader2.0 out of 5 stars Does not work well enough to prevent cavities (at least for me) Reviewed in the United States on June 3, 2015Verified Purchase My old toothbrush bit the dust and I saw the reviews for this one on Amazon and thought I would give it a try before I bought another Rotodent. At first I did not like the sound emitted by this toothbrush and I did not like the feel of it. With continued use I got use to it and thought that it was doing a good job as my teeth looked clean and even a bit whiter after using it. I liked the 30 second intervals and time system and the fact that it quit after two minutes which is as long as I would use it anyway. I had been using this tooth brush at least 3 months or more and I started having a toothache. This is significant as I have not had a cavity or a toothache for years (not since I started using the Rotodent back around 2004 of 2005). I started using the Rotodent because of cavity issues. I went to the dentist and indeed I had a cavity. Even though I thought this brush was working, it just was not getting in-between my teeth and under the gum line like the Rotodent. My dentist reluctantly agreed because he was hesitant to have me purchase a Rotodent because the product has changed since another company (not the original owners of the company) took over. The Rotodent is not quite as smooth operating, you get less brush heads (2 instead of 4), and you no longer get a stand to hold your Rotodent for charging. Also, the company will not stand by its warranty unless you buy the Rotodent from your dentist or from the online company listed on the Rotodent website (my dentist no longer sells them because of the warranty issue and the changes in the product). I decided to take a chance and bought the Rotodent classic (the latest version of the product has terrible reviews) from dentist.com and I am OK with the product even though the company has changed. I have been using the Rotodent now for about 3 weeks and I can already tell the difference in how my teeth feel. I tried this Health HP product but the toothbrush head just is not fixed so that it goes in-between teeth and under the gum line like the Rotodent. For me, that is what I need to prevent cavities. It is too bad since I sort of liked this product but the proof of product effectiveness is the absence of cavities and I do not have that with this product. Helpful Report
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MockingJay3.0 out of 5 stars Truthfully, I would not buy again Reviewed in the United States on May 19, 2015Verified Purchase I have used this Health HP-STX Sonic Toothbrush for over a year, after years of using various Sonicare toothbrushes. The Sonicare's performed very well for me while they lasted; they tended to stop working abruptly after around 2 years' use. The Sonicare company reliably stood behind their product if it died before the 2 year warranty date. The sole reason I changed to the Health HP-STX Sonic Toothbrush was the cost of those Sonicare brush heads! Even from Costco, they come in at $8 apiece...and should be changed every 3 months. In short, I am not satisfied with the Health HP-STX Sonic Toothbrush and have gone back to Sonicare, despite the expense of the brushheads. I keep the Health HP-STX Sonic Toothbrush for a travel toothbrush. If I had paid attention to some of the other reviews, I would not have bought this Health HP-STX Sonic Toothbrush and saved myself an unsatisfactory detour.PROS: Good price includes extra brush heads.CONS: Mainly that the brush head is too soft, does not make my teeth feel clean like a Sonicare does. Secondary cons: On-off button poorly located so that I tend to press it accidentally while gripping the handle in normal usage. An accidental button press cycles it from "Normal" to "Low", so I must then press it thrice more to "Massage", "Off", then "Normal". After one year, battery only lasts about 3 days (3x/day brushing@2 minutes) before requiring a recharge. No indication when battery fully charged, so I do not know if I need to leave it on charger for 3, 12, or 24 hours. 2 people found this helpful Helpful Report
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