DBS Update Service - GOV.UK

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DBS Update Service

The Disclosure and Barring Service (DBS) Update Service allows:

• applicants to keep their DBS certificates up to date
• employers to check a DBS certificate

The service is for standard and enhanced DBS checks only.

You need to request a new DBS check in a different way.

Register

You need to register for the Update Service.

It costs £16 per year and you can pay by debit or credit card. There’s no charge if you’re a volunteer.

If you are in the process of getting a standard or enhanced DBS check

You will need your application reference number (called ‘form ref’ on your application form).

DBS must receive your application form within 28 days.

You can use the DBS tracking service to check the progress of your DBS certificate.

If you already have a standard or enhanced DBS certificate

You will need your certificate number. You must register for the Update Service within 30 days of the certificate being issued.

For basic DBS checks

For basic checks, register for an online services account instead of using the Update Service.

Sign in

Once you’ve registered, you can sign in to the Update Service to:

• add or remove a certificate
• give employers permission to check if anything’s changed on your certificate
• see who’s checked if anything’s changed on your certificate
• view your details

You’ll be able to take your DBS certificate from one job to the next, unless:

• an employer asks you to get a new certificate
• you need a certificate for a different type of ‘workforce’ (for example, you have an ‘adult workforce’ certificate and need a ‘child workforce’ certificate)
• you need a different level certificate (for example, you have a standard DBS certificate and need an enhanced one)

The employer can tell you what DBS certificate they need you to have.

Renew your subscription

A subscription to the Update Service lasts for one year.

You can renew your subscription through the Update Service, either:

• when you first register, by choosing automatic renewal
• up to 30 days before your current subscription ends - but you cannot renew on the last day of your subscription

Sign in to the Update Service to renew your subscription.

If you do not renew your subscription before it ends, you’ll need to apply for a new DBS check and register for the Update Service again.

Employers and other organisations

To check a DBS certificate status online, you must:

• be legally entitled to carry out a check
• have the worker’s permission

You do not need to pay or register to carry out a status check. You can see the results from the check straight away.

Read the detailed guidance for employers.

If you need help

DBS customer services [email protected] Telephone: 0300 0200 190 Welsh: 0300 0200 191 Relay UK (if you cannot hear or speak on the phone): 18001 then 03000 200 192 British Sign Language (BSL): download or log in to Convo Monday to Friday, 9am to 5pm (except public holidays) Find out about call charges Get help through DBS webchat

Transgender applications [email protected]

Sensitive applications teamCustomer servicesPO Box 165LiverpoolL69 3JD

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