DPD Track & Trace - Parcel Tracking - DPD Belgium

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Where’s my parcel?

DPD Live-Tracking

The shipping status of your parcel in real time

Where’s my parcel?

Track and trace your parcel by simply entering the parcel label number or reference number. Track your parcel live and see when we’ll be ringing your doorbell. Right down to the last 30 minutes! In addition, myDPD or our app enable you to redirect parcels.

Real-time tracking

Follow the driver to your front door.

Download the app

Login for receivers

With myDPD you are in charge of your parcel shipping.

To myDPD

Find a parcel shop

Find a parcel shop

Frequently asked questions about DPD tracking

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• Receiving and redirecting parcels

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How can I check on the location of my parcel?

Each parcel has a its own parcel label number. With this number you can track the progress of your parcel online. Simply navigate to the DPD Track & Trace and enter your parcel number.

As a DPD customer, you’ll receive a login for myDPD for business. This portal gives you a complete overview of your shipments as well as your shipment history. Try connecting here.

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Can I, as receiver, collect my parcel at a DPD depot?

Unfortunately not. For your own safety and to ensure the efficiency of operations at the DPD depots/hub, we are unable to welcome receivers on our premises.

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When will my parcel be delivered?

Our parcel delivery service operates Monday to Saturday, from 08.30 to 18.00. If the sender has used the Predict service, you’ll be informed of the day and time slot when your delivery will be made. You can follow your parcel on myDPD. More

What happens if I am not home when the parcel is delivered?

No problem. Your package will be left with your neighbour. What if your neighbour is not home either? Your parcel will be brought to a nearby Pickup parcel shop. This is a quick and easy option, and means that you can collect the parcel when it is convenient for you. The DPD driver will leave a note in your letterbox stating the address of the Pickup parcel shop and when the parcel will be available for collection. DPD will also send you an email stating when the parcel has arrived at the Pickup parcel shop.  Take some proof of identity with you when you go to collect your parcel. You have seven days in which to pick it up. If it is not collected during this time, it will be returned to the sender. More

What’s the benefit of giving a deposit permission?

A deposit permission doesn’t require any signature. The driver simply drops off the parcel in the location you mentioned upfront and leaves. Register at myDPD to make use of this feature. More Show moreLoading...

Send a parcel now

Simply drop the parcel off at a Pickup parcelshop, or have it picked up.

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Returns

Uncomplicated returns with the mobile return label, and returns at the tap of a finger.

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Help / FAQs

Here you’ll find answers to all the frequently asked questions.

To the FAQs

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