Emplifi | Customer Experience & Social Media Marketing Software

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Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

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Platform FOR TEAMSSocial MarketingTrusted by more than 20,000 brandsSocial CommerceAchieve 4X the revenue in half the timeSocial Customer CareMeet the customer in their channel of choiceService ManagementCustomizable consumer serviceEMPLIFI PLATFORMThe only unified and scalable social media management platformExplore the platform
Customers All storiesCUSTOMER SUCCESS STORIESBenefit CosmeticsThe beauty brand’s audience-first approach to contentToyotaDriving customer engagement with deep insightsKimpton HotelsWhy UGC is a critical part of their guest experienceStanleyHow the iconic brand increased product reviews and engagementFreshpetStreamlining customer interactions across channelsHardee'sUsing social listening to capitalize on trending momentsBath & Body WorksHow the retailer is growing their communityAeromexicoHow the airline became one of the most loved travel brands on socialINDUSTRIESAgenciesConsumer Packaged GoodsMedia & EntertainmentRestaurantsRetail & eCommerceSportsTravel & HospitalityOUTPACE YOUR COMPETITIONWe’re recognized as a market leader in innovation and for our drive to give brands all the tools they needGet a demo
Resources INSIGHTSBlogGet up to speed on the latest trends, tips, and best practices to power your strategyResource centerYour resource center for everything social marketing, commerce, and careWebinarsLatest insights on marketing, commerce, and care, straight from the expertsIndustry benchmarksUncover the latest social media trendsCommunity cornerA space for our community to get the latest insightsKey terms glossaryCUSTOMERSLearning centerOn-demand learning space for product training and best practicesDocumentationLearn how to get the most out of your Emplifi productsSupportSee the real-time status of Emplifi platforms and submit a technical support requestLATEST POST5 benefits of integrating social commerce for mature brandsRead article
Company ABOUT USLeadershipLearn about our team of experienced executives driving innovation at EmplifiEventsConnect and engage with us. Attend our meetups, conferences, and eventsPartnersWe partner with the world’s most trusted platforms, tech solutions, and servicesCareersLearn about working at Emplifi, and find the perfect role for youMedia & PressKeep up to date with news and insights from our newsroomContact UsGet in touch with EmplifiPRIVACY AND LEGALTrust CenterInnovation with trust, security, and privacy at our coreABOUT EMPLIFIEmplifi provides brands with insights needed to empathize with customers and amplify the right experiencesLearn more about Emplifi

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The best social media management platform for marketing, commerce, and care

Streamline and scale your social media operations with Emplifi’s AI-powered platform. Discover why your peers voted us as the best partner to create seamless digital customer experiences.

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The most innovative companies use Emplifi:

SOCIAL AT SCALE

Connect every customer touchpoint to increase engagement, revenue, and loyalty

Customer behaviors continuously shift, and that puts pressure on any brand to keep up. Whether your team is small or widely distributed, our social media management platform scales to meet your business goals across social media marketing, commerce, and care. We offer modular yet integrated solutions to connect every digital touchpoint across geography, channel, and products so that as customers evolve, so can you.

For Social Marketing teams

20,000 brands use Emplifi to power social media management

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For Social Commerce teams

Generate 4x the revenue in half the time

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For Social Customer Care teams

Meet your customers on their channel of choice

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For Service Management teams

Customizable consumer service

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Bath & Body Works boosts customer engagement with Emplifi

Mahmoud Zammer
Marketing Executive, Bath & Body Works

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Emplifi for Industries

Brands worldwide choose Emplifi

Whether you're an agency supporting thousands of brands, a direct-to-consumer retailer, or one of the biggest consumer brands on the market, your social media management is in good hands with Emplifi.

Consumer Packaged Goods

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Retail & eCommerce

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Media & Entertainment

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Travel & Hospitality

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Restaurants

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Sports

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Agencies

Discover more Industries - agencies and media

Increase revenue and impress customers at scale with a unified solution for social media management

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

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